Assistant Facilities Maintenance Manager

City of Norfolk; Norfolk (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Norfolk is seeking an experienced Assistant Facilities Maintenance Manager to oversee the operation, maintenance, and renovation of public buildings. This role involves project coordination, budget management, and staff oversight, requiring a bachelor's degree and three years of relevant experience.

Qualifications

• Three years of experience in building maintenance and repairs.
• Valid Driver’s License required.

Responsibilities

• Oversees renovation and repair of public buildings.
• Develops and tracks division’s annual operating and capital budgets.
• Provides oversight and guidance to staff regarding maintenance needs.

Skills

Building maintenance

Project coordination

Staff management

Data analysis

Education

Bachelor's degree or equivalent

Job description

General Services Facilities Maintenance Division is responsible for the repair and maintenance of over 250 city government facilities including: City Hall, Public Safety Building (Jail), Norfolk Consolidated Courts Complex, entertainment venues such as the Scope Arena, Chrysler Hall, Attucks Theater, the Virginia Zoo; a cruise terminal, all police and fire stations; recreation centers; pools and splashpads; and numerous city office buildings. The Division is staffed with 96 employees responsible for carpentry, plumbing, electrical, painting, HVAC, elevators, roofing, moves and relocations of city employees, finance, and administrative functions.

The City of Norfolk Department of General Services Facilities Maintenance Division is seeking an experienced Assistant Facilities Maintenance Manager who will plan, organize, schedule, and direct the operation, maintenance, repair and renovations of city owned public buildings throughout the City of Norfolk.

• Oversees the renovation and repair of public buildings by coordinating projects with municipal customers, explaining the scope of the work and impact to the customer.
• Assists in developing, tracking and meeting the goals and objectives of the division’s annual operating and capital budgets.
• Works with Facilities Maintenance (FM) staff to develop methods and strategies for accomplishing FM’s goals.
• Provides oversight and guidance to staff regarding maintenance and repair needs.
• Communicate with stakeholders to address concerns and provide updates on the status of service requests.
• Monitors, analyzes and presents data and information used for operational decision making (such as benchmarking, key performance indicators, etc.).
• Manages staff by evaluating program/work objectives and effectiveness, reviewing and submitting performance evaluations; realigning work and staffing assignments, as needed; meeting with supervisors to review employee expectations and concerns; handling corrective actions, and facilitating resolution of issues between supervisors and employees.
• Oversees the quality and validity of the automated work order system.
• Works with internal team members and City departments to assist with purchasing, budgetary and contractual duties and responsibilities.
• Performs other duties as assigned.

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor's degree or equivalent.

Required:

• Three years of experience in building maintenance and repairs.

• Valid Driver’s License - a DMV transcript dated within 30 days will be required if selected for hire.

Work Schedule:

• Monday – Friday; 8:00 AM – 5:00 PM; Occasional overtime and weekend work may be required.
• This position is designated as Essential and will be required to report to work during City closures due to inclement weather and other emergencies.