Assistant Executive Housekeeper

Hyatt Hotels Corporation; Conroe (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Executive Housekeeper in Conroe, TX. The role supports the Executive Housekeeper and oversees housekeeping and laundry operations, with emphasis on guest comfort and safety.

Ideal candidates bring a service-oriented mindset, strong communication, 2–3 years in hotel rooms management, and proficiency in Word/Excel. This position requires high energy and excellent organizational skills to drive standards across public areas and guest floors.

Qualifications

• A true desire to satisfy guests in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to interact with people from diverse backgrounds.
• 2–3 years progressive hotel Rooms Management experience.
• Service-oriented with professional presentation skills.
• Hotel/Hospitality degree an asset.
• Energetic, entrepreneurial, motivational leadership with customer focus.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal and administrative abilities.

Responsibilities

• Assist in overseeing the housekeeping area, including public areas and night cleaning.
• Ensure safety and security policies are followed.
• Coordinate with guest services and other departments to meet guest needs.

Skills

Customer service

Communication skills

Cultural sensitivity

Rooms management

Tools

Microsoft Word

Microsoft Excel

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
  

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