Assistant District Manager & Trainer

Wings Over; Chapel Hill (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Team environment

Paid time off

Health insurance

FSA/Dependent Care

Weekly pay

401(k) with match after 12 months

Meal stipend

Company vehicle

Job summary

Wings Over in Carrboro/Chapel Hill is seeking an Assistant District Manager & Trainer who leads by example, coaches teams, and ensures our wings and guest experiences meet Wings Over standards. This hands-on role trains staff, drives operational excellence, and supports restaurant leaders across multiple locations.

The ideal candidate has 3+ years in food service, ServSafe, and a passion for developing people.

Qualifications

• 3+ years of food service experience, including at least 1 year in a fast-casual or quick-service restaurant environment.
• ServSafe Certification required.
• Flexibility to work nights, weekends, and holidays as needed.
• Confidence managing restaurant operations independently.
• Strong communication, coaching, and problem-solving skills.
• Ability to take initiative, identify challenges, and implement solutions.
• A calm, positive, and professional approach under pressure.
• A genuine passion for great food, excellent service, and developing people.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Valid driver's license and current auto insurance.
• Legal authorization to work in the United States.

Responsibilities

• Lead the team on a hands-on basis and set the tone for a positive, high-energy workplace.
• Coach and develop restaurant teams through training, feedback, and support.
• Support restaurant leaders in maintaining standard operating procedures and operational excellence.
• Identify opportunities for improvement and help teams succeed while upholding Wings Over values.

Skills

Food service experience

ServSafe Certification

Team leadership

Operations management

Job description

Wings Over | Carrboro / Chapel Hill, North Carolina The Opportunity: Great Leaders Build Great Teams. Ready to Take the Lead?

Calling all restaurant leaders in the Carrboro, Chapel Hill, and surrounding North Carolina area! Love the energy of restaurant operations but ready to make an impact beyond just one location? At Wings Over, we're looking for a passionate, hands-on Assistant District Manager & Trainer who knows how to lead by example, inspire great teams, and turn everyday restaurant experiences into something exceptional.

From the busy college-town atmosphere of Chapel Hill to the close-knit community of Carrboro, we know that great food and great service start with great people. That's where you come in! In this role, you'll help train, coach, and develop restaurant teams while supporting operational excellence and ensuring our Wings Over standards are delivered consistently.

Now Serving: Benefits Worth Getting Excited About!

We work hard, celebrate wins, and believe our teams deserve great perks along the way.

• A Team You'll Love: A fun, energetic, and supportive environment where collaboration comes first
• Time to Recharge: Paid vacation and sick time
• Health & Wellness: Medical, Dental, and Vision insurance
• Extra Support: Flexible Spending Account and Dependent Care Spending Account options
• Weekly Pay: Direct deposit every week
• Plan for Your Future: 401(k) with employer match after 12 months of service
• Food Perks: Shift meal stipend and off-duty discounts for you and your family
• Company Vehicle: Available to eligible employees who meet company insurance requirements*

Company vehicle eligibility requires employees to be at least 25 years old with a clean driving record and meet company insurance requirements.

Your Day in the Life: Lead the Team. Raise the Bar.

Forget sitting behind a desk all day. This is a hands-on leadership role where no two days are exactly alike!

• Jump into the action alongside your team, whether that's frying chicken, preparing orders, or making sure every guest leaves happy.
• Set the tone for a positive, high-energy workplace by demonstrating Wings Over values, standards, and behaviors.
• Be the leader your team can count on when things get busy.

Train Today. Develop Tomorrow's Leaders.

• Coach and develop restaurant teams through hands-on training, regular feedback, and consistent support.
• Help team members build confidence, strengthen their skills, and deliver exceptional guest experiences.
• Support restaurant leaders in creating strong, capable, and motivated teams.

Keep Operations Running Smoothly

• Ensure standard operating procedures are consistently followed.
• Champion food quality, safety, sanitation, and operational excellence throughout Front of House (FOH) and Back of House (BOH).
• Help maintain the consistency and high standards that make Wings Over stand out.

Bring Solutions, Not Just Problems

• Identify opportunities for improvement and take initiative to help teams succeed.
• Handle challenges and workplace conflicts with fairness, empathy, and professionalism.
• Support restaurant operations wherever needed while keeping our mission and values at the center of everything you do.
• Perform other related duties as assigned.

What You Bring to the Table

You don't just know how to run a great shift. You know how to help others become great at what they do.

Here's What We're Looking For:

• 3+ years of food service experience, including at least 1 year in a fast-casual or quick-service restaurant (QSR) environment
• ServSafe Certification required
• Flexibility to work nights, weekends, and holidays as needed
• Confidence managing restaurant operations independently
• Strong communication, coaching, and problem-solving skills
• Ability to take initiative, identify challenges, and implement solutions
• A calm, positive, and professional approach under pressure
• A genuine passion for great food, excellent service, and developing people
• Ability to lift up to 50 lbs. and stand for extended periods
• Valid driver's license and current auto insurance
• Legal authorization to work in the United States

You’ll Fit Right In If:

• You're the kind of leader who jumps in instead of standing on the sidelines.
• You love seeing someone you've trained grow into a stronger employee or future manager.
• You enjoy the fast-paced, high-energy environment of restaurant operations.
• You know that accountability and a positive work culture go hand in hand.
• You're ready to take your restaurant experience beyond one location and make a bigger impact.

Why Wings Over? Because Your Next Chapter Should Be Bigger.

For over 20 years, Wings Over has been serving up crispy chicken wings, hand-breaded tenders, and bold flavors that keep guests coming back.

But our success isn't just about the food. It's about the people who make it happen.

Our mission is simple: create gold standard experiences that leave everyone happier than before they interacted with us.

We're looking for leaders who believe in that mission and want to bring it to life through great training, strong teamwork, and exceptional service.

Ready to bring your leadership skills to the Carrboro/Chapel Hill area and help our teams soar?

Wings Over is an Equal Opportunity Employer.