Assistant Dispensary Manager

Texas Original; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Telehealth – Medical

Job summary

Texas Original Compassionate Cultivation is seeking an Assistant Dispensary Manager for our Texas location. You will support daily retail operations, lead staff, and ensure regulatory compliance while maintaining high standards of patient care.

The role focuses on supervising Associates, managing cash handling, and overseeing open-hours operations to ensure a compliant, patient-ready experience in-store and over the phone.

Qualifications

• Experience leading retail teams in a fast-paced environment.
• Strong understanding of cash handling and POS operations.
• Ability to ensure compliance with HIPAA and state cannabis regulations.
• Excellent communication and problem-solving under pressure.

Responsibilities

• Support daily operations of the retail dispensary, including staffing and scheduling.
• Supervise Retail Associates and maintain patient-centered service.
• Ensure compliance with state cannabis regs, SOPs, and security standards.
• Assist patients during order pickup and provide product guidance.
• Process transactions accurately through the POS system and handle cash procedures.
• Support onboarding and training of staff and coordinate with leadership.

Skills

Retail leadership

POS systems

Cash handling

Communication

Problem solving

HIPAA compliance

Multitasking

Inventory tracking software

Tools

POS system

Microsoft 365

Inventory tracking software

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.

The Assistant Dispensary Manager supports the day-to-day operations of a Texas Original retail dispensary, ensuring exceptional patient service, regulatory compliance, and operational consistency. This role assists in leading Retail Associates and maintaining store performance while ensuring the dispensary operates smoothly and in alignment with company standards. The Assistant Dispensary Manager acts as the manager on duty in the absence of the Dispensary Manager.

Essential Functions

• Support daily operations for the retail dispensary location, including staffing, scheduling, and store readiness
• Supervise Retail Associates, fostering a culture of accountability, professionalism, and patient-centered care
• Ensure strict adherence to all state cannabis regulations, company SOPs, and security standards
• Oversee retail dispensary operations during open hours, ensuring the store is organized, compliant and patient ready
• Assist patients during order pickup, including verifying ID, confirming prescriptions and providing product guidance
• Process retail transactions accurately through the point-of-sale system and maintain proper cash handling procedures
• Support order fulfillment operations, ensuring orders are verified, packed, organized, and dispensed properly
• Maintain a clean, professional retail environment while resolving patient questions or concerns in a timely manner
• Resolve patient and operational escalations promptly and professionally, both in-store and over the phone
• Oversee cash handling and reconciliation processes to ensure compliance with internal financial controls
• Support onboarding and training of retail staff to ensure consistent execution and adherence to standards
• Maintain effective communication with store leadership and team members to ensure seamless coordination and operational alignment

Additional Responsibilities

• Ensure compliance readiness during inspections and audits, support quality assurance initiatives
• Coordinate with the marketing and logistics teams for local events, outreach, and delivery support as needed

What You’ll Need to Succeed

• Proven ability to support and lead retail teams while maintaining operational discipline
• Strong understanding of retail operations, including POS systems and cash handling
• Excellent communication and problem-solving skills under pressure
• Ability to ensure all retail activities align with HIPAA, local, and state cannabis regulations
• Strong organizational and multitasking skills
• Professionalism, patience, and a process-driven approach
• Exceptional communication and customer relation skills
• Proficiency with POS systems, Microsoft 365, and inventory tracking software
• Ability to lift up to 40 lbs., stand for extended periods, and perform various movements including reaching, bending, and stooping as needed

Benefits Package

• Medical, Dental, Vision
• Telehealth – Medical
• Telehealth – Mental Health Counseling
• 401(k) with company matching
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Bereavement leave
• Pre-Tax Flexible Spending Accounts
• Basic Term Life Insurance and AD&D
• Travel Reimbursement (if applicable)
• Gym Reimbursement up to $50/month
• and More

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.