Assistant Dispensary Manager

Socket.dev; Hurst (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Bereavement leave

Pre-Tax Flexible Spending Accounts

Travel Reimbursement

Gym Reimbursement

Job summary

Texas Original Compassionate Cultivation is seeking an Assistant Dispensary Manager to oversee daily operations, ensure regulatory compliance, and lead Retail Associates in a patient-focused environment. The role supports dispensary leadership, maintains standards, and ensures smooth store performance.

Key duties include supervising staff, handling transactions, assisting patients, and coordinating with leadership to maintain store readiness and regulatory adherence.

Qualifications

• Experience leading retail teams and ensuring operational discipline.
• Strong understanding of retail operations and cash handling.
• Ability to comply with HIPAA, local, and state regulations in cannabis retail.

Responsibilities

• Support daily operations of the Texas Original retail dispensary.
• Supervise Retail Associates and maintain a patient-centered service approach.
• Ensure compliance with state cannabis regulations, SOPs and security standards.
• Oversee open hours, organize store, and assist patients at order pickup.
• Process transactions accurately using the POS system and manage cash handling.

Skills

Retail leadership

POS systems

Cash handling

Regulatory compliance

Customer service

Staff training

Tools

Microsoft 365

Inventory tracking software

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.

The Assistant Dispensary Manager supports the day-to-day operations of a Texas Original retail dispensary, ensuring exceptional patient service, regulatory compliance, and operational consistency. This role assists in leading Retail Associates and maintaining store performance while ensuring the dispensary operates smoothly and in alignment with company standards. The Assistant Dispensary Manager acts as the manager on duty in the absence of the Dispensary Manager.

Essential Functions:

• Support daily operations for the retail dispensary location, including staffing, scheduling, and store readiness
• Supervise Retail Associates, fostering a culture of accountability, professionalism, and patient-centered care
• Ensure strict adherence to all state cannabis regulations, company SOPs, and security standards
• Oversee retail dispensary operations during open hours, ensuring the store is organized, compliant and patient ready
• Assist patients during order pickup, including verifying ID, confirming prescriptions and providing product guidance
• Process retail transactions accurately through the point-of-sale system and maintain proper cash handling procedures
• Support order fulfillment operations, ensuring orders are verified, packed, organized, and dispensed properly
• Maintain a clean, professional retail environment while resolving patient questions or concerns in a timely manner
• Resolve patient and operational escalations promptly and professionally, both in-store and over the phone
• Oversee cash handling and reconciliation processes to ensure compliance with internal financial controls
• Support onboarding and training of retail staff to ensure consistent execution and adherence to standards
• Maintain effective communication with store leadership and team members to ensure seamless coordination and operational alignment

Additional Responsibilities:

• Ensure compliance readiness during inspections and audits, support quality assurance initiatives.
• Coordinate with the marketing and logistics teams for local events, outreach, and delivery support as needed.

What You’ll Need to Succeed:

• Proven ability to support and lead retail teams while maintaining operational discipline
• Strong understanding of retail operations, including POS systems and cash handling
• Excellent communication and problem-solving skills under pressureAbility to ensure all retail activities align with HIPAA, local, and state cannabis regulations
• Strong organizational and multitasking skills
• Professionalism, patience, and a process-driven approach
• Exceptional communication and customer relation skills
• Proficiency with POS systems, Microsoft 365, and inventory tracking software
• Ability to lift up to 40 lbs., stand for extended periods, and perform various movements including reaching, bending, and stooping as needed.

Benefits Package:

• Medical, Dental, Vision
• Telehealth – Medical
• Telehealth – Mental Health Counseling
• 401(k) with company matching
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Bereavement leave
• Pre-Tax Flexible Spending Accounts
• Basic Term Life Insurance and AD&D
• Travel Reimbursement (if applicable)
• Gym Reimbursement up to $50/month
• & More

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.