Assistant Dispatcher: Route & Delivery Coordination

The Parts Authority; Lorain (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Paid Holidays, Sick and Vacation

Job summary

The Parts Authority in Lorain, OH is hiring a Dispatcher to track orders, coordinate driver runs, and support customer updates. This role supports the dispatch team to ensure timely deliveries and accurate route planning.

Ideal candidates have 1–2 years dispatcher experience, strong road knowledge, and the ability to work with multiple drivers. Auto parts store experience is a plus, with comprehensive benefits offered.

Qualifications

• 1–2 years experience as dispatcher or assistant dispatcher.
• Extensive knowledge of area roads.
• Experience coordinating multiple drivers.
• Prior experience in an auto parts store is preferred.

Responsibilities

• Use the dispatch program to track orders and set up runs.
• Supports lead Dispatcher in ensuring driver counts money collected and delivery times on bills.
• Work with Parts Pullers to help deliveries go out correctly.
• Work with drivers to ensure they know the correct route.
• Work with customers over the phone to update them on order status.
• Assist drivers who have difficulty with routes or any other aspect of the job.
• Work well with customers.
• Perform other duties as assigned.
• Maintain and promote workplace safety.

Skills

Dispatcher experience

Area knowledge

Driver coordination

Job description

The Parts Authority in Lorain, OH is hiring a Dispatcher to track orders, coordinate driver runs, and support customer updates. This role supports the dispatch team to ensure timely deliveries and accurate route planning.

Ideal candidates have 1–2 years dispatcher experience, strong road knowledge, and the ability to work with multiple drivers. Auto parts store experience is a plus, with comprehensive benefits offered.