Auto Parts Delivery Dispatcher — Fleet & Routing

Genuine Parts Company; Sunbury (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

NAPA Auto Parts in Ohio is seeking a Store Dispatcher to coordinate deliveries and support our fast-paced customer service operations. In this role, you will schedule drivers, optimize routes, monitor delivery quality, and handle returns while maintaining accurate records and fleet readiness.

We value reliable teammates with a strong sense of urgency, precision in part numbers, and the ability to work well under pressure in a distribution center setting.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Attention to part numbers and line codes
• Able to bend, reach, climb stairs safely
• Stamina to stand and walk throughout shift; team player
• Self-motivated, organized, detail-oriented with good judgment
• Valid driver’s license.

Responsibilities

• Schedule deliveries and dispatch drivers efficiently.
• Ensure correct parts reach customers accurately and promptly.
• Map routes for efficient deliveries.
• Track and analyze delivery service quality using the Delivery Management System.
• Resolve delivery issues and provide effective solutions.
• Handle cash returned by drivers and maintain records.
• Inspect returned cores and prepare them for return to the Distribution Center or manufacturer.
• Maintain the fleet and report vehicle issues that affect delivery quality.

Skills

Verbal communication

Written communication

Part numbers knowledge

Team player

Attention to detail

Driver's license

Education

High school diploma

Job description

NAPA Auto Parts in Ohio is seeking a Store Dispatcher to coordinate deliveries and support our fast-paced customer service operations. In this role, you will schedule drivers, optimize routes, monitor delivery quality, and handle returns while maintaining accurate records and fleet readiness.

We value reliable teammates with a strong sense of urgency, precision in part numbers, and the ability to work well under pressure in a distribution center setting.