Assistant Director of Student Success Programs

Virginia Tech; Blacksburg (VA); Hybrid; USD 68,000 - 78,000; Full time

Job summary

Virginia Tech in Blacksburg seeks an Assistant Director of Student Success Programs to provide high-impact academic, professional, and personal support for undergraduates in the College of Engineering. You will manage day-to-day needs of Clark Scholars and STEP programs, ensuring goals are met.

The role requires building collaborative relationships within the College and University, delivering excellent service, and supporting retention and graduation goals.

Qualifications

• Master’s degree (or BA with relevant professional experience) in Engineering, Education, Counseling, Student Personnel Services, or a relevant field.
• Experience in a student-focused setting (academic advising, counseling, or related student services).
• Proficiency with Microsoft Office Suite for document creation, data management, and filing in a professional setting.
• Ability to travel occasionally and work weekends as needed.

Responsibilities

• Provide high-impact academic, professional, and personal support for undergraduate students in the College of Engineering.
• Manage day-to-day programmatic and operational needs of Clark Scholars Program and STEP.
• Help students connect to other student services to support retention, graduation, and well-being.

Skills

Interpersonal skills

Program management

Event planning

Supervising undergraduates

Education

Master’s degree or BA with relevant experience

Tools

Microsoft Office

Job description

Job Description

The Assistant Director of Student Success Programs provides high-impact academic, professional, and personal support for undergraduate students within the College of Engineering from varied socioeconomic backgrounds. The Assistant Director will manage the day-to-day programmatic and operational needs of special programs, such as the Clark Scholars Program and Student Transition Engineering Program (STEP), ensuring each program runs smoothly and meets its goals within established guidelines and deadlines. The Assistant Director will help students connect to other student services to support retention, graduation, and individual well-being.

This position reports to the Executive Director and requires a highly motivated individual who can deliver a high level of interactive customer service while developing and maintaining collaborative relationships within the College and University environment.

Required Qualifications

• A Master’s degree (or a bachelor’s degree with relevant professional experience) in Engineering, Education, Counseling, Student Personnel Services, or a relevant field
• Experience working in a student-focused setting, such as academic advising, classroom instruction, counseling, or related student services.
• Demonstrated experience using Microsoft Office Suite or equivalent tools for document creation, data management, and electronic file organization in a professional setting.
• Ability to travel occasionally and work weekends as needed

Preferred Qualifications

• Proven record of excellent interpersonal, written, and oral communication skills
• Demonstrated history of program or project management and event planning
• Experience hiring and supervising undergraduate students
• Experience owning a recurring newsletter or regular audience communication channel from concept to distribution.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Restricted

Salary Information

$68,000 - $78,000 Commensurate with experience

Hours per week

40

Review Date

October 19, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Kayla Chaffinat [e-mail] during regular business hours at least 10 business days prior to the event.