Assistant Director of Student Success Programs

Commonwealth of VA Careers; Blacksburg (VA); On-site; USD 68,000 - 78,000; Full time

Job summary

Virginia Tech seeks an Assistant Director of Student Success Programs to provide high-impact academic, professional, and personal support for undergraduate students in the College of Engineering. The role manages Clark Scholars and STEP programs, coordinates spaces, and connects students with services to improve retention, graduation and well-being.

Requires a Master’s degree (or a bachelor’s with relevant experience) and experience in student services; travel and weekend work may be required;

Qualifications

• Master’s degree (or bachelor’s degree with relevant professional experience) in Engineering, Education, Counseling, Student Personnel Services, or a relevant field.
• Experience in a student-focused setting (academic advising, classroom instruction, counseling, or related student services).
• Experience using Microsoft Office Suite for document creation, data management, and electronic file organization.
• Ability to travel occasionally and work weekends as needed.

Responsibilities

• Provide high-impact academic, professional, and personal support for undergraduates in the College of Engineering.
• Manage the day-to-day programmatic and operational needs of Clark Scholars Program and STEP.
• Help students connect to other student services to support retention, graduation, and well-being.
• Oversee stewardship of meeting rooms and general-use spaces to support student success and community building.

Skills

Interpersonal skills

Written communication

Oral communication

Education

Master’s degree or bachelor’s with relevant experience

Tools

Microsoft Office Suite

Job description

Job Description

The Assistant Director of Student Success Programs provides high-impact academic, professional, and personal support for undergraduate students within the College of Engineering from varied socioeconomic backgrounds. The Assistant Director will manage the day-to-day programmatic and operational needs of special programs, such as the Clark Scholars Program and Student Transition Engineering Program (STEP), ensuring each program runs smoothly and meets its goals within established guidelines and deadlines. The Assistant Director will help students connect to other student services to support retention, graduation, and individual well-being. In addition to leading these programs, the Assistant Director provides stewardship of meeting rooms and general-use spaces, ensuring these environments are well managed, welcoming, and supportive of student success and community building.

This position reports to the Executive Director and requires a highly motivated individual who can deliver a high level of interactive customer service while developing and maintaining collaborative relationships within the College and University environment.

Required Qualifications

• A Master’s degree (or a bachelor’s degree with relevant professional experience) in Engineering, Education, Counseling, Student Personnel Services, or a relevant field
• Experience working in a student-focused setting, such as academic advising, classroom instruction, counseling, or related student services.
• Demonstrated experience using Microsoft Office Suite or equivalent tools for document creation, data management, and electronic file organization in a professional setting.
• Ability to travel occasionally and work weekends as needed

Preferred Qualifications

• Proven record of excellent interpersonal, written, and oral communication skills
• Demonstrated history of program or project management and event planning
• Experience hiring and supervising undergraduate students
• Experience owning a recurring newsletter or regular audience communication channel from concept to distribution.

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Restricted

Salary Information

$68,000 - $78,000 Commensurate with experience

Hours per week

40

Review Date

October 19, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands‑on, transdisciplinary approach to preparing scholars to be leaders and problem‑solvers. A comprehensive land‑grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is aninclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eightundergraduate colleges, aschool of medicine, aveterinary medicinecollege,Graduate School, andHonors College.The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerousExtension officesandresearch institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Kayla Chaffinat [e-mail] regular business hours at least 10 business days prior to the event.