Assistant Director of Pre-Litigation

W3Global; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid time off and holidays

Opportunities for growth andAdvacement

Job summary

W3Global in Las Vegas, NV seeks an experienced Assistant Director of Pre-Litigation to lead, coach, and manage the pre-litigation Case Manager team. The role focuses on maintaining a healthy inventory, improving processes, and addressing escalated issues with leadership support.

Responsibilities include hands-on management, file reviews, and direct feedback to ensure timely progression through pre-litigation. Office-based in Las Vegas, with collaboration across directors and attorneys.

Qualifications

• Bilingual English/Spanish required.
• 5+ years in personal injury pre-litigation.
• Leadership or supervisory experience preferred.
• Solid understanding of the pre-litigation case lifecycle.

Responsibilities

• Manage, coach, and develop Case Managers.
• Conduct regular one-on-one meetings and provide feedback.
• Set clear expectations and address performance issues.
• Review inventories to identify stalled or aging files and issues.
• Ensure regular client communication and case progression.

Skills

Bilingual English/Spanish

Pre-litigation experience

Leadership

Case lifecycle understanding

Coaching/feedback

Organizational skills

Problem-solving

Tools

Filevine

Job description

Las Vegas, NV

Client is seeking an experienced Assistant Director of Pre-Litigation to join our growing personal injury firm in Las Vegas.

The Assistant Director of Pre-Litigation will be responsible for the day-to-day management, coaching, accountability, and performance of our pre-litigation Case Managers.

We are looking for someone who understands personal injury case management, knows what a healthy case inventory should look like, and can quickly recognize when a case or Case Manager needs additional attention.

This is a hands-on management position. The right person will be comfortable managing experienced Case Managers, reviewing files and inventories, setting clear expectations, providing direct feedback, and stepping into escalated client or case issues when additional experience or authority is needed.

This role will work closely with the Director of Pre-Litigation, Senior Attorney, and other members of firm leadership.

Responsibilities

• Manage, coach, and develop the firm's Case Managers
• Conduct regular one-on-one meetings and provide ongoing performance feedback
• Set clear expectations and address performance issues when necessary
• Review Case Manager inventories to identify stalled cases, aging files, missed follow-ups, and other issues requiring attention
• Ensure Case Managers maintain regular and appropriate communication with clients
• Review files to ensure cases are progressing appropriately through the pre-litigation process
• Work directly in individual files when necessary to resolve issues or help move cases forward
• Serve as the first management-level escalation point for Case Managers and handle escalated client concerns when appropriate
• Review case audits with Case Managers and ensure identified issues are corrected
• Ensure firm processes, standards, and expectations are consistently followed
• Coach Case Managers through difficult files, treatment issues, and client concerns
• Train and onboard Case Managers and reinforce best practices
• Participate meaningfully in Case Manager performance evaluations and performance management
• Follow up on firm initiatives and assignments to ensure they are implemented
• Identify recurring issues, trends, or patterns and bring leadership observations and practical recommendations
• Coordinate with Legal Assistants, attorneys, and other departments to resolve case-level issues and keep cases moving
• Maintain a strong sense of urgency and consistent follow-through

Qualifications

• Bilingual in English/Spanish is REQUIRED
• 5+ years of personal injury pre-litigation experience is REQUIRED
• Prior leadership experience supervising, managing, training, mentoring, or being accountable for the performance of others is strongly preferred
• Strong understanding of the personal injury case lifecycle from intake through settlement
• Working knowledge of medical treatment, records and billing, insurance claims, demands, negotiations, liens, and settlements
• Ability to review a case inventory and quickly recognize files that need attention
• Strong leadership, communication, coaching, and conflict-resolution skills
• Comfortable providing direct feedback and holding people accountable
• Strong organizational skills and consistent follow-through
• Good judgment and ability to solve day-to-day problems independently while recognizing when an issue should be escalated
• Professional, dependable, and able to work effectively in a fast-paced environment

Experience With Case Management Software Required

• Filevine experience strongly preferred

Success in This Role

Success means Case Managers are well-supported, expectations are clear, files are moving, clients are hearing from us, problems are identified early, and follow-up happens.

Benefits

• Competitive salary based on experience
• Health Insurance
• Paid time off and holidays
• Opportunities for growth and advancement
• Supportive and team-oriented work environment

Schedule

• Full-time
• Monday through Friday
• In-office position
• Las Vegas, Nevada
• Work Location: In person