Assistant Director of Patient Care Services

VNA & Hospice; Monterey (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

HSA and FSA options

403(b) plan

Bonus Eligible

Job summary

Central Coast VNA & Hospice (VNA) seeks an Assistant Director of Patient Care Services to lead home health clinical operations and support staff in delivering safe, patient-centered care. The role collaborates with the Director of Patient Care Services, QA, and care teams to oversee care coordination, OASIS, staffing, and productive transitions.

This full-time on-site position requires California RN license, CPR, and at least three years of nursing in home health with supervisory experience.

Qualifications

• Current, unrestricted California RN license and CPR certification required.
• Minimum three of past five years' nursing experience in home health, with at least one year in supervisory/leadership role.
• Strong educator and communicator with the ability to assess learning needs and provide feedback.
• Working knowledge of California Title 22, Medicare home health requirements, Medi-Cal, OASIS, utilization management, payer requirements, and agency policies.

Responsibilities

• Seek input from program managers and leaders to support clinical and operational goals.
• Assess learning needs; coordinate orientation, onboarding, clinical education, and ongoing training; validate competency.
• Monitor staffing, caseloads, productivity, and resource utilization; anticipate barriers and support outcomes.
• Maintain timely communication and documentation among patients, families, clinicians, physicians, referral sources, and the care team.
• Lead caseload reviews, team meetings, and case conferences with teaching opportunities.

Skills

Nursing leadership

Staff development

Regulatory knowledge

Communication skills

Education

California RN license

CPR certification

Job description

At Central Coast VNA & Hospice (VNA), we are committed to delivering compassionate, team-driven home health, palliative, and hospice care to individuals and families across the Central Coast. For over 74 years, VNA has provided skilled in-home services, from rehabilitation and chronic disease management to comfort care at life's end. With a focus on dignity, respect, and individualized care plans tailored to each patient's needs. As a nonprofit rooted in community trust, VNA upholds a mission of patient-centered care, reinvesting resources into clinical excellence, family support, and accessible community health services. VNA is looking for a Assistant Director of Patient Care Services.

Job Summary: The Assistant DPCS leads home health clinicals and supports staff to deliver safe, compliance, patient-centered care while promoting accountability and consistent clinical and operation performance.

This role identifies learning needs, develops and coaches staff, supports regulatory compliance, addresses performance concerns, and guides teams through change. In collaboration with the Director of Patient Care Services, Quality Assurance, program leaders, and the interdisciplinary care team, the Assistant DPCS oversees care coordination, utilization, OASIS and coding, staffing, productivity, financial stewardship, and safe transitions of care to achieve quality outcomes while respecting patient choice.

Status: Full-Time (on-site)

Responsibilities:

• Seek input from program managers and department leaders, communicate decisions clearly, and build productive working relationships that support shared clinical and operational goals.
• Assess learning needs; deliver and coordinate orientation, onboarding, clinical education, and ongoing training; validate competency; and ensure assigned staff meet all compliance and practice requirements.
• Monitor staffing assignments, schedules, caseloads, productivity, and resource utilization; anticipate barriers; and make timely decisions that support quality outcomes and responsible episode management.
• Maintain timely, accurate communication and documentation among patients, families, clinicians, physicians, referral sources, and other members of the care team.
• Lead regularly scheduled caseload reviews, team meetings, and case conferences; use clinical scenarios as teaching opportunities; and ensure follow-up on complex, high-risk, or problem-prone cases.

Education/Experience/Skills/Qualifications:

• Current, unrestricted California Registered Nurse license and current CPR certification required.
• A minimum of three of the past five years of nursing experience in home health, including at least one year in a supervisory or clinical leadership role, is required for DPCS-designee consideration.
• Strong educator and communicator with the ability to assess learning needs, explain complex clinical and regulatory requirements clearly, adapt teaching to varied experience levels, provide constructive feedback, and verify that learning is applied in practice.
• Working knowledge of California Title 22, Medicare home health requirements, Medi-Cal requirements, OASIS, utilization management, payer requirements, and agency policies and procedures.

Joining VNA means becoming part of a trusted, mission-driven organization with more than 74 years of community-based service. We are dedicated to supporting our employees with meaningful professional growth opportunities, a collaborative environment, and a strong commitment to work/life balance.

The compensation range for this role is determined by factors such as location and required skills. The salary range provided reflects the lowest to highest amount we reasonably anticipate paying for this position at the time of posting. Compensation is influenced by labor market conditions and various factors, including but not limited to: prevailing minimum wage in the area, relevant education, experience, skills, geographic location, performance, travel requirements, sales or revenue targets, and business needs. It is not typical for a new hire to be offered the highest end of the salary range. Pay decisions are based on the unique circumstances of each candidate and position.

In addition to competitive compensation, VNA offers a comprehensive benefits package, including:

• Paid time off
• Medical, dental, and vision insurance
• HSA and FSA options
• 403(b) plan
• A $35 monthly premium for employee-only medical coverage or other options available
• Bonus Eligible

We are proud to provide a workplace where you can grow your career while making a meaningful impact on the community we serve.