Assistant Director of Food & Beverage

Hyatt Regency; Honolulu (HI); On-site; USD 111,000 - 144,000; Full time

Benefits offered by this job

Tuition, Fitness, and Wellbeing Reimb.

Cell Phone and Dry Cleaning Reimburse.

Discounted Parking

Medical, Dental, Vision, Flex Spending

Disability and Life Insurance Coverage

Roth IRA and 401(K) options

Discounted Stock Purchase Options

Paid Sick, Vacation, Holiday time and

3 additional paid days off annually

Paid Family Bonding Time

Financial Adoption Assistance

Free and discounted room nights

Employee Assistance Program

PerkSpot discounts

Job summary

Hyatt Regency Waikiki Beach Resort and Spa in Honolulu seeks an Assistant Director of Food and Beverage to lead and elevate our banquet, restaurant, and outlet operations. You will manage front- and back-of-house F&B activities, shape budgets and marketing plans, and drive service excellence across all outlets.

The role requires progressive F&B leadership in a hotel setting and a passion for guest satisfaction, with strong people management and budget oversight skills.

Qualifications

• 4 years or more of progressive hotel Food and Beverage experience (preferably with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

Responsibilities

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

Skills

F&B management

Leadership

Budgeting

Customer service

Communication

Education

Hospitality degree

Tools

MS Word

Excel

Job description

Organization- Hyatt Regency Waikiki Beach Resort and Spa

Summary

Our hotel is a 1230 room property s teps from azure, blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center . Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property.

The Assistant Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, Outlets and any other Food or Beverage related areas operated by Hyatt Regency Waikiki Beach Resort & Spa.

The salary range for this position is $110,700-143,750

Duties include:

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Exercise quality control for both food and beverage
• Maintaining Hyatt standards of service and ensure their implementation
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures

Perks:

• Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year after 90 days
• Cell Phone and Dry Cleaning Reimbursement
• Discounted Parking
• Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
• Roth IRA and 401(K) options after meeting eligibility timeline
• Discounted Stock Purchase Options after meeting eligibility timeline
• Paid Sick, Vacation, Holiday time and 3 additional paid days off annually for whatever you choose
• Paid Family Bonding Time and Financial Adoption Assistance
• Free and discounted room nights world-wide
• Employee Assistance Program through Compsych
• Additional discounts and partnerships via PerkSpot

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.

Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications

• 4 years or more of progressive hotel Food and Beverage experience (preferably with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts