Assistant Director, Food & Beverage – F&B Ops Lead

Hyatt Hotels Corporation; Honolulu (HI); Sur place; USD 111 000 - 144 000; Plein temps

Avantages offerts par ce poste

Tuition, Fitness & Wellbeing Reimburse

Cell Phone & Dry Cleaning Reimburse

Discounted Parking

Medical, Dental, Vision, FSA, Life

Roth IRA & 401(K)

Discounted Stock Purchase Options

Paid Sick/Vacation/Holidays + 3 days

Paid Family Bonding Time & Adoption

Free & discounted room nights

Employee Assistance Program

PerkSpot discounts

Résumé du poste

Hyatt Regency Waikiki Beach Resort and Spa seeks an Assistant Director of Food & Beverage to oversee Banquets, Restaurants, and Outlets. Based in Waikiki, you will drive F&B operations, budgets, marketing plans, and staff development in a high-volume environment.

You will implement standards, coach teams, and coordinate with other departments to ensure exceptional guest service, health compliance, and Hyatt brand integrity. Competitive salary and benefits are offered.

Qualifications

• 4 years or more of progressive hotel Food and Beverage experience (preferably with Hyatt)
• Service oriented style with professional presentations skills
• Proven leadership skills
• Hotel/Hospitality degree preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear and concise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts

Responsabilités

• Oversee and direct Banquets, Restaurants, Outlets and any other Food or Beverage related areas operated by Hyatt Regency Waikiki Beach Resort & Spa
• Develop and manage the budget, marketing plans and objectives within approved plans
• Implement and maintain F&B sales/marketing programs
• Direct and oversee development of employees
• Hire, train, coach and conduct performance and salary reviews
• Direct payroll, reporting, forecasts, inventory and budget for F&B operations
• Coordinate F&B operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints to maintain high customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-throughs to ensure compliance with health regulations and Hyatt standards
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards

Connaissances

Leadership

Customer service

Communication

Organization

Entrepreneurial spirit

Formation

Hotel/Hospitality degree

Outils

Microsoft Word

Microsoft Excel

Description du poste

Hyatt Regency Waikiki Beach Resort and Spa seeks an Assistant Director of Food & Beverage to oversee Banquets, Restaurants, and Outlets. Based in Waikiki, you will drive F&B operations, budgets, marketing plans, and staff development in a high-volume environment.

You will implement standards, coach teams, and coordinate with other departments to ensure exceptional guest service, health compliance, and Hyatt brand integrity. Competitive salary and benefits are offered.