Assistant Director of Food & Beverage

U S National Whitewater Center; Charlotte (NC); Sur place; USD 85 000 - 120 000; Plein temps

Avantages offerts par ce poste

Access to Whitewater Center pass

Staff discount program

Health, Dental, Vision, FSA

401K

Paid Time Off

Résumé du poste

U S National Whitewater Center is seeking an Assistant Director of Food & Beverage in Charlotte, NC. The role supports the Operations Manager in running all food and beverage outlets on-site, leading a large salaried team and a substantial hourly workforce.

Responsibilities include directing FOH operations, inventory management, SOP implementation, staff hiring and coaching, and ensuring quality and safety standards across outlets.

Qualifications

• Management experience in a fast-paced, high-volume dining atmosphere.
• Excellent leadership, management, and communication skills.
• Excellent service skills and professional demeanor.
• Ability to adjust operations based on business demands.
• Flexibility to work evenings, weekends, holidays, and during events.

Responsabilités

• Direct oversite of all FOH operations.
• Manages beverage ordering and inventory levels across property.
• Assists in implementing and maintaining standard operational procedures.
• Hire, train, lead, and coach FOH and BOH staff.
• Holds team accountable to quality of service.
• Ensures daily walk-throughs across all outlets.
• Assists in inventory controls and management.
• Ensure quality standards for food and beverage production.
• Maintain a strong presence on the floor at multiple outlets during peak times.
• Assists in managing labor costs and staffing levels.
• Assists in managing revenue worksheets, labor worksheets, and P&L statements.
• Ensures safety and sanitation standards are achieved.
• Follows responsible alcohol services policies.
• Oversees inventories, product cost, cash handling, and purchasing for the department.
• Other duties as assigned.

Connaissances

Leadership

Operations management

Communication

Flexibility

Team coaching

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Director of Food & Beverage

Charlotte, NC, US

The Assistant Director of Food & Beverage at the Whitewater Center (Whitewater) is responsible for assisting the Food & Beverage Operations Manager in the operations of all food and beverage outlets at the Whitewater Center. This individual provides leadership for a large salaried team as well as an extremely large hourly and seasonal team. The Assistant Director of Food & Beverage is an on-site, full-time, benefits eligible position who reports directly to the Food & Beverage Operations Manager.

Responsibilities

• Direct oversite of all FOH operations.
• Manages beverage ordering and inventory levels across property.
• Assists in implementing and maintaining standard operational procedures.
• Hire, train, lead, and coach FOH and BOH staff.
• Holds team accountable to quality of service.
• Ensures that daily walk-throughs are conducted across all outlets.
• Assists in the oversight of inventory controls and management.
• Ensure quality standards for food and beverage production.
• Maintain a strong presence on the floor at multiple outlets during peak operational hours.
• Assists in managing labor costs and adjusting staffing levels as needed.
• Assists in the management of revenue worksheets, labor worksheets, and P&L statements.
• Ensures that all safety and sanitation standards are achieved.
• Follows and enforces responsible alcohol services policies.
• Assists in overseeing management and reporting of all inventories, product cost, cash handling, and purchasing for the department.
• Other duties as assigned.

REQUIREMENTS

• Management level experience in a fast-paced, high-volume dining atmosphere.
• Excellent leadership, management, and communication skills
• Excellent service skills and professional demeanor.
• Ability to adjust operations based upon business demands.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 50 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.

• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401K
• Paid Time Off

Overview of Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.