Outdoor Activities Supervisor

U.S. National Whitewater Center; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Access to Whitewater Center's pass activities

Staff discount program

401K

Paid Time Off

Job summary

A recreational activity center in Charlotte, NC is seeking an Outdoor Activities Supervisor to lead and guide front-line staff in land-based activities. This full-time position requires strong leadership and a focus on guest experience. Responsibilities include managing daily operations, ensuring safety standards, and training staff while fostering a dynamic outdoor environment. Ideal candidates should have leadership experience, relevant certifications, and the ability to work flexible hours.

Qualifications

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays as needed.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays, and during events.

Responsibilities

• Responsible for daily operations of all Land activities.
• Manage an efficient operation and ensure proper execution of tasks.
• Ensure high safety standards and excellent guest experience.
• Involvement in maintenance and inspections of all activity equipment.
• Maintain up-to-date skills in all land areas and provide field support.
• Perform other duties as assigned.

Skills

Leadership

Public speaking

Supervision

Problem solving

Guest experience focus

Flexibility

Education

Degree in Commercial Recreation, Outdoor Education, or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Charlotte, NC, US

10 days ago Requisition ID: 1310

The Outdoor Activities Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through the Whitewater Center’s land-based activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Outdoor Activities Supervisor is an on-site, full-time, benefits eligible position that reports to the Land Operations Manager.

Responsibilities

• Responsible for daily operations of all Land activities alongside other Supervisors/Assistant Managers.
• Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
• Ensure that the team maintains high safety standards and provides for excellent guest experience.
• Involvement in basic maintenance and inspections of all activity equipment and structures.
• Maintain up-to-date skill sets and abilities in all Land areas and provide field support as necessary.
• Other duties as assigned.

Requirements

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Strong leadership and public speaking skills.
• Ability to effectively supervise a team.
• Self-motivated, adaptable, and focused on the guest experience.
• Current First Aid and CPR certification.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

• A degree in Commercial Recreation, Outdoor Education, or related field.

Physical Demands

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 75 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.
• Access to Whitewater Center's pass activities
• Staff discount program and pro deals
• 401K
• Paid Time Off

Overview of Department

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program