Assistant Director of CBCM

Allegheny County Housing Authority; McKees Rocks (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

Allegheny County Housing Authority in McKees Rocks, PA, is seeking an Assistant Director of CBCM to lead community-based care management, health navigation, resident services and the Booker Center. This full-time, 35-hour/week role reports to the Director and oversees staff, coordinates with internal departments and helps reduce barriers related to social determinants of health.

The position requires a Master’s degree in community or social services with 5 years of experience, and licensure is

Qualifications

• Master’s degree in community or social services with 5 years of experience.
• Licensure (LSW, LCSW, LPC) preferred.
• Valid PA driver's license and access to a personal vehicle.
• Proficient in Microsoft Outlook, Word, and Excel.

Responsibilities

• Manage the CBCM coordinators, Health Navigators, ROSS Coordinators and the Booker Center.
• Communicate with a multi-disciplinary leadership team
• Be available for consults
• Conduct monthly 1:1’s with staff
• Assist in stakeholder reporting
• Distribute referrals in a timely manner
• Provide guidance and coaching to new hires
• Implement programmatic changes based on need
• Regularly review shift reports/daily contacts
• Perform wellness checks as needed
• Coordinate and supervise interns from local universities
• Keep the Director informed of program status, operational issues, staffing matters, and emerging risks through regular written and verbal reports, and prepare reports and data as requested
• Complete other duties as assigned by the Director and/or Executive Director

Skills

Staff management

Communication skills

Time management

Education

Master’s degree in community or social services

Licensure preferred (LSW, LCSW, LPC)

Tools

Microsoft Office

Adobe

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Director of CBCM

Full Time Clerical McKees Rocks, PA, US

2 days ago Requisition ID: 1085

Purpose:This is a full-time, 35-hour/week position. Under the direction of the Director, the Assistant Director will be second in command overseeing Community-based Care Management, Health Navigation, Resident Services and the Booker Center. The Assistant Director will work closely and collaborate with other internal departments to assist in identifying residents who need support and aid in reducing barriers related to the Social Determinants of Health.

Essential Job Functions:

• Manage the CBCM coordinators, Health Navigators, ROSS Coordinators and the Booker Center
• Communicate with a multi-disciplinary leadership team
• Be available for consults
• Conduct monthly 1:1’s with staff
• Assist in stakeholder reporting
• Distribute referrals in a timely manner
• Provide guidance and coaching to new hires
• Implement programmatic changes based on need
• Regularly review shift reports/daily contacts
• Perform wellness checks as needed
• Coordinate and supervise interns from local universities
• Keeps the Director informed of program status, operational issues, staffing matters, and emerging risks through regular written and verbal reports, and prepares reports and data as requested
• Completed other duties as assigned by the Director and/or Executive Director

Knowledge/Skills/Abilities:

• Must report to work at the scheduled time, with few absences, and complete work promptly, accurately, and thoroughly.
• Community social services knowledge and experience are strongly preferred.
• In-depth knowledge of social service providers and programs available in Allegheny County.
• Ability to communicate professionally, both verbally and in writing, with customers and staff.
• Ability to interact with people from a broad range of social and economic backgrounds.
• Familiarity with dispute resolution concepts.
• Must possess and maintain a current, valid PA Drivers license and use of a personal vehicle, and be able to travel throughout Allegheny County.
• Proficient in the use of Adobe and Microsoft software (Windows; Outlook; Word; PowerPoint; Excel; Access).
• Hard working, dependable, well organized, energetic, highly motivated creative, and personable.
• Candidates must successfully pass a post-offer physical exam and drug screen, criminal background check.

Required Education/ Experience:Master’s degree in community or social services with 5 years experience. Licensure preferred (LSW, LCSW, LPC). Experience compiling and sorting data, entering raw data into database. Proficient in various programs to include, but not limited to: Microsoft Outlook, Word, and Excel.Demonstrated knowledge and experience in the provision of community social services and trauma-informed care. Must have and maintain a valid PA driver’s license and use of a personal vehicle. Must possess or obtain mandated reporter certification along with CPR and crisis intervention training. Must complete onboarding training modules prior to Go Live date.

Physical Requirements: Work is performed both in office settings and community settings. Must be physically able to access various physical locations on and off ACHA. Must have a level of manual dexterity sufficient to allow for the operation of a computer, telephone, fax machine, calculator, etc. Ability to move, handle or lift small objects around desk area, i.e. files, computer printouts, reports, calculator, office supplies, etc.

If you require assistance when completing the employment application or you anticipate a need for accommodation during the selection process due to a disability, then please contact the Human Resources Department at 412-402-2436 or [e-mail].

As a condition of employment, the candidate must successfully pass a post-offer physical examination, drug screen, and background security review with regular full-time employment being contingent upon successful completion of a probationary period.