Assistant Director, Financial Aid (Loans/Work Study/Pell)

Harrisburg Area Community College (HACC); Pennsylvania; On-site; USD 63,000 - 77,000; Full time

Job summary

Harrisburg Area Community College (HACC) in Pennsylvania seeks a leader to oversee and administer federal, state, and institutional financial aid programs including Loans, Work Study, and Pell.

The role requires a Bachelor’s degree, several years in higher education, and supervisory experience. The position emphasizes compliance with Federal Student Aid regulations and staff training across aid programs.

Qualifications

• Bachelor's degree in a related field.
• 4 years related experience in higher education.
• 1 year supervisory experience.
• Or equivalent combination of experience and education sufficient to successfully perform duties of the job.

Responsibilities

• Oversee the college's awarding of federal Pell grants to students; ensure Pell-related policies align with Federal Student Aid regulations and that staff are trained in Pell administration.
• Oversee the college's application of federal loans; ensure loan policies align with Federal Student Aid regulations and staff are trained in loan processing.
• Oversee the Work Study program to ensure compliance; coordinate with campus departments to manage delivery of funds and training.
• Conduct verifications and ensure teams meet verification goals; perform intra-unit audits for accuracy against Federal Student Aid regulations.
• Identify and resolve problems; ensure consistent application of rules; consult with college leadership as needed.
• Direct workflow of staff; hire, train, supervise, and evaluate personnel; manage scheduling and workload.

Skills

Higher education experience

Supervisory experience

Policy adherence

Staff training

Education

Bachelor's degree in a related field

Job description

Job Summary: This position is responsible for the oversight and administration of the following federal, state, and institutional financial aid programs: Loans, Work Study, and Pell.

Minimum Qualifications

• Bachelor's Degree in a related field
• - 4 years related experience in higher education
• - one year of supervisory experience
• or equivalent combination of experience and education sufficient to successfully perform duties of the job.

Licensing Requirements

• - Valid Driver's License
• - PA Act-15 Clearance
• Required to be compliant with PA Child Protective Service Laws. For additional information, please visit https://hacc.edu/HumanResources/NewHire/index.cfm

Hiring Range:Starting at $70,400

Job Specific Task List:

• Oversee the college's awarding of federal Pell grants to students; ensure that all Pell-related policies and practices are aligned with Federal Student Aid regulations; ensure that financial aid staff are trained in the application of Pell grants to students' accounts and that any corresponding sections of HACC's Policies and Procedures manual is up to date and reflect federal regulations; collaborate with the program coordinator and specialists to ensure the timely delivery of aid to students. - (Essential)
• Oversee the college's application of federal loans as a means of financial aid to students; ensure that all loan-related policies are aligned with Federal Student Aid regulations; ensure that financial aid staff are trained in the application of loans to students' accounts and that any corresponding sections of HACC's Policies and Procedures manual are up to date and reflect federal regulations; collaborate with the program coordinator and specialists to ensure the timely delivery of aid to students. - (Essential)
• Oversee the college's federal and state Work Study program to ensure compliance with Federal Student Aid regulations; collaborate with career services, finance, and other financial aid employees to manage the delivery of federal and state work study funds accurately and efficiently; leverage federal and state work study funds to support student success and enrollment; ensure that financial aid staff are trained in in the determination of loan eligibility, awarding, and processing; ensure that HACC's Policies and Procedures manual is up to date and reflects federal and state regulations. - (Essential)
• Oversee review of verifications and ensure teams meet assigned verification review goals. - (Essential)
• Conduct intra-unit audits to ensure accuracy of employees' work and compliance with Federal Student Aid regulations. - (Essential)
• Identify and resolve problems; ensure consistent application of rules and regulations; handle complex and high-level complaints or issues, in consultation with other college leadership as necessary. - (Essential)
• Direct the workflow of assigned team members, using data to drive decisions; hire, train, develop, motivate, supervise and evaluate staff consistent with organizational and strategic goals; prioritize, schedule and assign work for staff, including work-study student workers; provide technical direction; assess resource needs. - (Essential)
• Serve as the subject matter expert in the content area and remain current on new and innovative practices in the field; develop and maintain a network with colleagues through professional organizations and other types of professional alliances. - (Essential)
• Represent the financial aid unit at campus meetings and conferences; serve as a liaison between departments, external organizations, the public and other agencies; coordinate office activities with other campus departments and external agencies; act on behalf of the college director of financial aid as needed; travel to all HACC campus locations to conduct and participate in meetings, training, and events as required. - (Essential)
• All financial aid staff will be expected to participate in awarding financial aid, conducting student verifications, SAP appeal reviews, and coverage of customer service as assigned. All staff may be assigned to cover evening and/or weekend hours. - (Essential)
• Collaborate with the director and other assistant directors as part of the financial aid leadership team to improve the student experience and ensure the successful and compliant awarding of state and federal student aid. - (Essential)
• Perform other duties assigned - (Standard)

Job Type: Full Time 12 Month

If part time, hours per week: N/A

Pennsylvania Work Location Requirement: All work, teaching, meetings, and activities related to this position must be performed within the State of Pennsylvania. This position does not offer a remote work option.

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Core Values: A Circle of Caring

Caring by Creating Our Future Together

• We work together to shape and build our preferred future.
• We encourage and celebrate creativity and innovation.
• We set high goals and strive to achieve them.
• We strive to provide exceptional service to all who help shape our future.

Caring for Each Other

• We are gateways to student success and opportunity.
• We promote respect, collegiality, and equity-mindedness in all we say and do.
• We nurture awareness and cultural sensitivity to create a climate of trust.
• We are growth-minded, believing that each of us is capable of learning, developing and growing to support our mission.

Caring by Doing What is Right

• We are honest and hold each other and ourselves to the highest ethical standards.
• We provide the most accurate information available in all communications.
• We are transparent about our decisions as individuals and teams.
• We embrace broad engagement in the shared governance process.