Coordinator, Financial Aid

Harrisburg Area Community College (HACC); Harrisburg (Dauphin County); On-site; USD 57,000 - 66,000; Full time

Job summary

Harrisburg Area Community College (HACC) seeks an experienced Financial Aid Manager to oversee federal, state, and institutional aid programs, ensuring accurate and timely fund distribution and full regulatory compliance.

The role leads specialists, develops training plans, and collaborates with Enrollment Services and PHEAA, while representing the unit in meetings and coordinating across campus locations. A Bachelor's degree and 3 years' related experience are required.

Qualifications

• Bachelor's degree in a related field is required.
• 3 years of related experience is required.
• Knowledge of Title IV federal student aid programs and related compliance.

Responsibilities

• Manage an assigned federal/state/institutional financial aid program with accurate, timely fund distribution and regulatory compliance.
• Supervise specialists to ensure accurate aid delivery and conduct intra-unit audits for compliance.
• Develop training plans and cross-train staff in program area procedures.
• Maintain production metrics and manage workflow to maximize student service and enrollment management.
• Collaborate on communications, outreach, and educational programming related to the program.
• Represent the financial aid unit at campus meetings and conferences; travel to all HACC locations as needed.
• Participate in awarding financial aid, verifications, SAP appeal reviews, and customer service coverage.

Skills

Title IV knowledge

PHEAA experience

Regulatory compliance

Team supervision

Education

Bachelor's Degree in a related field

Tools

Ellucian Banner

Job description

Job Summary: This position is responsible for the oversight and administration of an assigned federal, state, and/or institutional financial aid program.

Minimum Qualifications:

Bachelor's Degree in a related field
- 3 years related experience,
Knowledge of Title IV federal student aid programs (Direct Loans, Pell Grant, campus-based aid) including eligibility assessment, packaging and awarding, disbursement, return of funds (R2T4), SAP review, verification, and regulatory compliance.
Experience processing Pennsylvania State Grants (PHEAA) including eligibility determination, roster submission, disbursement and reconciliation processes, resolution of discrepancies, adherence to state deadlines, and coordination with Enrollment Services and PHEAA staff.
**or a combination of experience and education sufficient to successfully perform duties of the job.

Licensing Requirements:

- Valid Driver's License
- PA Act-15 Clearance
Required to be compliant with PA Child Protective Service Laws. For additional information, please visit https://hacc.edu/HumanResources/NewHire/index.cfm

Hiring Range:Starting at $57,469

Preferred Qualifications:

- Experience working with Ellucian Banner (or other SIS/ERP systems)

Job Specific Task List:

• Manage an assigned federal, state, and/or institutional financial aid program to ensure the accurate and timely distribution of state, federal, or institutional funds; ensure compliance all processes and procedures are compliant with relevant state and federal regulations for the administration of aid; maintain the sections of HACC’s Policies and Procedures manual related to the assigned program area in alignment with state and federal regulations. - (Essential)
• Supervise assigned specialists to ensure the timely and accurate delivery of aid to students; in collaboration with the assistant director of financial aid for the assigned area, conduct intra-unit audits to ensure accuracy of employees’ work and compliance with Federal Student Aid regulations; hire, train, develop, motivate, supervise and evaluate staff consistent with organizational and strategic goals; prioritize, schedule and assign work for staff. - (Essential)
• Develop training plans for the assigned program area and its related processing and procedures; train direct reports in all aspects of the program area work; cross-train other unit employees in the program area. - (Essential)
• Maintain logs of production metrics for the program area and report out to unit, department, and division leadership; work with the assistant directors of financial aid to manage the workflow of assigned specialists and the flexible deployment of human resources to meet the unit’s production needs; focus program work to maximize student service and enrollment management. - (Essential)
• Collaborate with the assistant directors of financial aid to develop communications, outreach, and educational programming relevant to the assigned program and educate students, unit colleagues, and other college employees. - (Essential)
• Serve as the subject matter expert in the content area and remain current on new and innovative practices in the field; develop and maintain a network with colleagues through professional organizations and other types of professional alliances. - (Essential)
• Represent the financial aid unit at campus meetings and conferences; serve as a liaison between departments, external organizations, the public and other agencies; travel to all HACC campus locations to conduct and participate in meetings, training, and events as required. - (Essential)
• All financial aid staff will be expected to participate in awarding financial aid, conducting student verifications, SAP appeal reviews, and coverage of customer service as assigned. All staff may be assigned to cover evening and/or weekend hours. - (Essential)
• Collaborate with the director and other assistant directors as part of the financial aid leadership team to improve the student experience and ensure the successful and compliant awarding of state and federal student aid. - (Essential)
• Other duties as assigned. - (Essential)

Job Type: Full Time 12 Month

If part time, hours per week: N/A

Pennsylvania Work Location Requirement: All work, teaching, meetings, and activities related to this position must be performed within the State of Pennsylvania. This position does not offer a remote work option.

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Core Values: A Circle of Caring

Caring by Creating Our Future Together

• We work together to shape and build our preferred future.
• We encourage and celebrate creativity and innovation.
• We set high goals and strive to achieve them.
• We strive to provide exceptional service to all who help shape our future.

Caring for Each Other

• We are gateways to student success and opportunity.
• We promote respect, collegiality, and equity-mindedness in all we say and do.
• We nurture awareness and cultural sensitivity to create a climate of trust.
• We are growth-minded, believing that each of us is capable ... 

Caring by Doing What is Right

• We are honest and hold each other and ourselves to the highest ethical standards.
• We provide the most accurate information available in all communications.
• We are transparent about our decisions as individuals and teams.
• We embrace broad engagement in the shared governance process.