Assistant Director, Donor Relations and Stewardship

Inside Higher Ed

Westfield (MA)

On-site

USD 70,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Retirement plan
Tuition waivers
Paid time off

Job summary

A public higher education institution in Massachusetts is seeking an Assistant Director for Donor Relations and Stewardship. The role involves managing donor relationships and developing strategies to enhance engagement. The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience within the nonprofit sector. Competitive salary and comprehensive benefits are offered, including health insurance and retirement plans. The position is full-time, based on-site.

Qualifications

  • 3-5 years of experience in higher education or related fields.
  • Excellent verbal and written communication skills.
  • Strong understanding of 501(c)(3) organizations.

Responsibilities

  • Manage donor stewardship programs to foster long-term relationships.
  • Engage scholarship students in the recognition of their donors.
  • Collaborate with staff to prepare materials for donor events.

Skills

Interpersonal communication
Organizational skills
Strategic thinking
Project management
Donor relations

Education

Bachelor’s degree

Job description

Overview

Position: Assistant Director, Donor Relations and Stewardship. Campus Title: Assistant Director, Donor Relations and Stewardship. State Job Title: Assistant Director. Department: Institutional Advancement. Job Code: HA6600. FLSA Status: Exempt. Funding: TBD. Bargaining Unit: APA. Job Type: Full-time Permanent. Timeframe: 52 Weeks. Shift: Monday–Friday 9:00am–5:00pm (evening and weekend work may be required). Regular Days Off: Saturday and Sunday. Location: Westfield, MA.

Overview / General Statement

The Assistant Director of Stewardship and Scholarships will play a significant role in developing, creating and nurturing a culture of philanthropic support at Westfield State University. The primary responsibilities are to build donor trust through consistent and meaningful contact from the University; continue cultivation of past and current major donors to enhance and steward their relationship with the University; develop and implement strategies for effective and timely acknowledgement, recognition and stewardship of alumni, donors, and other key stakeholders; serve as a primary support to the Blackbaud Award Management online scholarship system including assisting students and reviewer groups.

Responsibilities
  • Manage and direct a creative, strategic and proactive donor stewardship program, designed to foster and strengthen long-term relationships and consistently promote increased engagement and recognition of donors at all levels. Proactively suggest, develop and implement donor stewardship initiatives and programs to steward donors.
  • Manage the stewardship of scholarship donors and proactively engage scholarship students in the acknowledgement and recognition of their scholarship donors.
  • Work with the Vice President, Executive Director, Alumni Director, Annual Fund Coordinator and Major Gifts Officers to steward donors via targeted communications, including correspondence, emails and social media and personal contacts.
  • Serve as the primary support to the Blackbaud Award Management online scholarship portal, updating online scholarship presence and ensuring ease of use for students, faculty, staff and reviewers.
  • Manage the scholarship award process in conjunction with the Westfield State Foundation scholarship committee, the University Financial Aid office, donors and other scholarship committees. Ensure timely availability of scholarship applications, processing, and distribution to committees to ensure a smooth award process.
  • Develop appropriate personalized correspondence in support of directors of development and gift officers per direction.
  • Oversee the planning and execution of donor-focused events, including recognition ceremonies and receptions that deepen donor engagement.
  • Create effective working relationships with faculty, staff and students to achieve fundraising opportunities.
  • Develop and assess policies and procedures across the University for a comprehensive donor relations and stewardship program.
  • Support the stewardship responsibilities of the advancement staff by assisting in establishing and coordinating individualized stewardship plans for donors.
  • Collaborate with advancement staff to prepare letters, invitation lists, program materials and remarks, and to arrange donor awards and recognitions.
  • Perform special assignments or duties as directed by the Executive Director of University Advancement.
  • Attend University and Foundation events and meetings. Evening and weekend work may be required. Represent the University at campus and community events.
Qualifications
  • A bachelor’s degree is required with a minimum of three to five years’ experience in higher education (or a comparably complex organization) in development, stewardship, advancement services or related field.
  • Strong understanding of 501(c)(3) organizations, budgets and finances and overall non-profit management.
  • Knowledge and ability to create, execute, support, and oversee carefully orchestrated cultivation events and programs for the University’s major donors.
  • Excellent organizational, interpersonal, verbal and written communication skills.
  • Previous experience interacting with donors and donor opportunities is mandatory.
  • Ability to generate creative solutions for stewarding donors to strengthen high-quality donor relationships.
  • Ability to think strategically and implement solutions.
  • Excellent social skills with large groups as well as individuals.
  • Proven ability to manage complex, multi-phase projects from inception to completion, including building consensus among team members and balancing multiple priorities.
  • Ability to work independently and as part of a team and supervise others.
  • Detail-oriented, well organized, and goal-oriented with initiative and energy; strong problem-solving abilities.
  • Sound judgment and tact; able to handle independent initiative and higher-order judgment.
Salary

Salary: $70,000.00-$75,000.00 (salary commensurate with education and experience).

Benefits
  • Health Insurance: Westfield State offers a variety of plans. Coverage is effective on the 1st of the month following the date of hire.
  • Retirement: Massachusetts State Employee Retirement System with vesting; Optional Retirement Plan with employer matching.
  • Tuition Waivers & Discounts: Reduced tuition for employees, spouses, and dependent children at state colleges and universities.
  • Paid Time Off: 12 paid holidays and generous vacation, personal and sick leave.
  • Additional information about benefits is available on the University Benefits & Wellness page.
Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will provide reasonable accommodations. If needed, contact Human Resources at (413) 572-8809 or visit the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon successful completion and review of a background check. A criminal record will not automatically disqualify an applicant.

To apply

To apply, visit the following page: http://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=191770

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