Assistant Director, Academic & Student Services

Florida State University; Tallahassee (FL); On-site; USD 68,000 - 90,000; Full time

Job summary

Florida State University is seeking an Assistant Director for Academic & Student Services in Tallahassee, FL. The role supports the Office of Accessibility Services, coordinating Transportation and front desk operations while supervising staff and ensuring inclusive access for students.

The position involves policy application, collaboration with faculty and students, and oversight of accommodations, testing logistics, and outreach programs.

Qualifications

• Bachelor's degree and four years experience related to academic and/or student services or a combination of post high school education and experience equal to eight years.
• Master's degree preferred.

Responsibilities

• Assists in the management, administrative direction, and coordination of activities for OAS Transportation and front desk/customer service operations.
• Assists in developing and enhancing campus outreach and managing relationships with campus resource partners.
• Reviews documentation and collaborates with students to determine applicable accommodations, including academic, housing, dietary and transportation.
• Assists in planning and executing accommodated testing during Finals Week and coordinating training and setup of equipment for captioning (CART).
• Performs other duties as assigned, including coverage of other OAS or DSST roles and responsibilities.

Education

Bachelor's degree

Master's degree preferred

Job description

Job Title: Assistant Director, Academic & Student Services

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 63521

Department

Department of Student Support and Transitions

Office of Accessibility Services

874 Traditions Way

108 Student Services Building

Tallahassee, Fl 32306

850-644-9566

[e-mail]

Responsibilities

Serves in the absence of the Assistant Dean/Director of OAS. Performs all duties as assigned. Responsible for assisting in the management, administrative direction, and coordination of activities for OAS Transportation and front desk/customer service operations. Responsible for direct supervision of transportation and front desk USPS staff and applicable OPS and/or FWS.

Responsible for assisting in developing and enhancing campus outreach and managing relationships with campus resource partners. This includes, but is not limited to, training, OAS social media and publications, bulk notifications to students, coordination of DAW activities, OAS scholarship programming, and assisting in overseeing programs and services.

Understands applicable policies and procedures and applies disability-related and higher education case law as necessary. Reviews documentation and collaborates with students to determine applicable and reasonable accommodation. Including but not limited to, academic, housing, dietary and transportation. Serves as a liaison between faculty and students by facilitating the interactive process and resolving concerns to ensure compliance. Keeps current and detailed case notes within OAS AIM system.

Assists the Assistant Dean/Director in establishing, maintaining, and assessing OAS policies, practices and procedures. Assists in awareness of and resolutions to concerns with physical access (e.g., Maxient Reports, etc.). Coordinates training and set up of equipment for students using captioning (CART) for communication access. Assists in planning and executing accommodated testing during Finals Week. This includes alternative schedules and extended hours.

Performs other duties as assigned, including but not limited to, coverage of other OAS or DSST roles and responsibilities.

Qualifications

Bachelor's degree and four years experience related to academic and/or student services or a combination of post high school education and experience equal to eight years.

Preferred Qualifications

Master's preferred.

Contact Info

Amber Wagner

850-644-9566

[e-mail]

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses

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Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.