Assistant Director, Academic Advising & Student Success

The New School; United States; On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee Assistance Program

Retirement plan (TIAA)

Transit benefits

Paid vacation & sick leave

Paid holidays

Workmode & Telework policy

Tuition waiver for employees anddepend

Employee discounts

Job summary

The New School, based in New York City, seeks an Assistant Director of Advising to lead academic advising for undergrad and graduate students across Lang College, Parsons, and the College of Performing Arts. The role combines direct student support with managing a team within Academic Advising.

Responsibilities include policy guidance, data management, cross‑department collaboration, and program development, with a focus on persistence, retention, and student success.

Qualifications

• Bachelor’s degree and 4-6 years of related experience with student engagement and advising.
• Experience supervising or co-supervising staff.
• Excellent interpersonal skills and cultural sensitivity.
• Ability to interpret university policies and transfer credits.
• Strong written and verbal communication; organizational skills.

Responsibilities

• Direct advising and academic planning to support persistence, retention, and graduation.
• Maintain accurate student records and advising documentation in Banner, DegreeWorks, and Starfish.
• Supervise and evaluate advising staff; support hiring and performance management.
• Develop advising workflows, projects, and cross-departmental processes.
• Collaborate with faculty and program staff to coordinate academic planning and student engagement.
• Provide referrals and ensure compliance with FERPA and Title IX.

Skills

Advising

Student engagement

Leadership

Communication

Policy knowledge

Critical thinking

Organizational skills

FERPA compliance

Education

Bachelor’s degree

Tools

Banner

DegreeWorks

Starfish

Microsoft Office

Job description

The New School, based in New York City, seeks an Assistant Director of Advising to lead academic advising for undergrad and graduate students across Lang College, Parsons, and the College of Performing Arts. The role combines direct student support with managing a team within Academic Advising.

Responsibilities include policy guidance, data management, cross‑department collaboration, and program development, with a focus on persistence, retention, and student success.