Assistant Director

The University of North Carolina; Greensboro (NC); Hybrid; USD 78,000 - 86,000; Full time

Job summary

The University of North Carolina at Greensboro is seeking an Assistant Director to oversee crisis services within Counseling and Psychological Services and the Campus Violence Response Center. The role directs clinical case management and leads crisis response efforts to support students' mental health and safety.

Responsibilities include developing referrals, maintaining relationships with campus partners and community providers, and providing supervision to staff and practicum students.

Qualifications

• Master's degree in Social Work or Counseling required.
• North Carolina license to practice (LCMHC/LCMHCA or LCSWA/LCSW) required.
• Experience in crisis and risk assessment and management.
• Clinical and administrative supervision experience.
• Ability to develop collaborative relationships with diverse constituents.
• Commitment to multicultural competence and serving diverse populations.

Responsibilities

• Direct service liaison with community agencies and inpatient units.
• Provide comprehensive case management and continuity of care for students.
• Crisis intervention, after-hours crisis coverage, same-day services, individual and group counseling.
• Provide outreach and consultation to students, faculty, staff and families.

Skills

Crisis management

Supervision

Communication

Collaborative relationships

Multicultural competence

Education

Master's degree in Social Work or Counseling

Job description

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

Counseling and Psychological Services is a unit within UNCG’s Student Health Services. UNCG Counseling and Psychological Services provides a wide range of counseling and psychological services to currently enrolled UNCG students virtually and in person, designed to support and challenge students’ personal growth, academic success, and emotional health, as well as services and programs to promote positive mental health throughout the University community. The services may include: short-term individual counseling, group therapy, workshops, psychiatric services, and a variety of outreach programs designed to promote self-help and personal growth.

The Campus Violence Response Center’s ( CVRC ) mission is to create a single point of access for any UNCG student who has experienced violence. CVRC is confidential staff providing survivors with affirming, empowering, and confidential services.

Position Summary

This position will oversee, direct, coordinate and evaluate crisis services across Counseling & Psychological Services and Campus Violence Response Center; provide strategic leadership for Crisis Management Process and clinical case management, including AOD and MH concerns; provides administrative and clinical supervision of assigned Counseling & Psychological Services and CVRC clinical staff and ensure liaison relationships with community agencies and behavioral health care providers, particularly inpatient units.

The Assistant Director will direct and provide effective case management, including a comprehensive referral, follow-up, and continuity of care program for students needing resources beyond Counseling & Psychological Services; Evaluate and maintain website referral database for students seeking community mental health care; Collaborate with integral campus partners, including but not limited to the Dean of Students Office, Title IX, the Office of Student Rights and Responsibilities; Other clinical duties may include: crisis intervention, including support for after-hours crisis provision, same day services, individual and group counseling.

This position will also provide outreach and consultation to students, faculty, staff and families; Supervision and training of practicum/intern graduate students. This is a leadership position within Counseling & Psychological Services and as such provides strategic visioning and planning for mental health services, particularly crisis and case management, within the UNCG community; Collaboratively develop and update Counseling & Psychological Services policies and procedures related to crisis intervention, crisis management, hospitalization, referral and scope of care; Other duties as assigned.

Minimum Qualifications

• An earned Master of Social Work or Master of Counseling degree. A North Carolina license is required to allow the practice of Counseling ( LCMHC / LCMHCA ) or Social Work ( LCSWA / LCSW ).
• Experience in crisis and risk assessment and management
• Clinical and administrative supervision experience
• Demonstrated ability to develop and maintain strong collaborative relationships with diverse constituents.
• Demonstrated proficiency in and a commitment to multicultural competence and experience working with individuals from culturally diverse populations, as well as underrepresented and/or underserved populations.
• Demonstrated strong interpersonal skills, including effective oral and written communication skills.

Preferred Qualifications

• At least 3 years of experience in college counseling.
• At least 3 years of experience in clinical case management in a college/university setting.

Recruitment Range $77,786 - $85,940

Org #-Department Student Health Services - 44604

Job Open Date 09/24/2026

For Best Consideration Date 10/08/2026

Job Close Date Open Until Filled Yes

FTE 1.000

Type of Appointment Permanent

Number of Months per Year 12

FLSA Exempt

Key Responsibilities

________________________________________________________________________________________________________________________

Percentage Of Time

Percentage Of Time 40%

Key Responsibility

Direct Service

• Ensure liaison relationships with community agencies and behavioral health care providers, particularly inpatient units.
• Direct and provide effective case management, including a comprehensive referral, follow-up, and continuity of care program for students needing resources beyond Counseling and Psychological Services.
• Other clinical duties may include: crisis intervention, including support for after-hours crisis provision, same day services, individual and group counseling.
• Provide outreach and consultation to students, faculty, staff and families.

Percentage Of Time

Percentage Of Time 25%

Key Responsibility

Leadership and program management

• Strategic visioning and planning for mental health services, particularly crisis and case management, within the UNCG community.
• Oversee, direct, coordinate and evaluate crisis services across Counseling & Psychological Services and Campus Violence Response Center.
• Provide strategic leadership for Crisis Management Process