Assistant Dean of Students (Case Manager)

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 60,000 - 63,000; Full time

Job summary

The University of North Carolina at Greensboro is hiring an Assistant Dean of Students (Case Manager) to lead case management for the Behavioral Assessment Team and the Erase Hate campaign. This 12-month EHRA leave-earning position focuses on early intervention, coordination of care, and collaboration with campus partners.

The role requires a master's degree and at least five years of relevant experience in higher education student wellbeing, with strong teamwork, prioritization, and crisis

Qualifications

• Relevant Master's degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.
• Minimum of 5 years post-master's full-time experience in higher education or similar setting where the applicant contributes to student wellbeing and success within a higher education setting.
• Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment.
• Proven ability to prioritize work appropriately and adapt quickly to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities.
• Knowledge of principles and practices around diversity, inclusion, and other related topics, student case management, crisis management, student conduct and familiarity with restorative justice and other related practices.
• Strong communication skills and ability to present and facilitate training. Candidates must have a willingness to work some evenings and weekends.

Responsibilities

• Case management and outreach for the Behavioral Assessment Team BAT and the Erase Hate campaign.
• Manage intake information, ongoing evaluations, and follow-up with active and inactive cases.
• Coordinate information sharing with campus partners to support informed decision making.

Job description

Position Information

Position Number 998377

Functional Title Assistant Dean of Students (Case Manager)

Position Type Staff

Position Eclass EP - EHRA 12 mo leave earning

University Information Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit The mission of the Dean of Students Office is to initiate learner-centered programs and services that foster a culture of care conducive to academic and personal development.

Position Summary This Assistant Dean of Students (Case Manager) position is primarily responsible for the case management and outreach functions of both the Behavioral Assessment Team BAT and the Erase Hate campaign. The multidisciplinary Behavioral Assessment Team focuses on early intervention strategies for students who may be at risk of harming themselves or pose a significant disruption to the living, learning, or work environment. This position serves on the Behavioral Assessment Team and is responsible for managing case intake information, engaging in ongoing case evaluations, coordinating follow-up with active and inactive cases, providing updates regarding concerning and disruptive behavior, soliciting pertinent information from campus partners to support informed decision making, and maintaining continuity of care across service providers.

Minimum Qualifications

• Relevant Master's degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.
• Minimum of 5 years post-master's full-time experience and higher education or similar setting where the applicant contributes to student wellbeing and success within a higher education setting.
• Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment.
• Proven ability to prioritize work appropriately and adapt quickly to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities.
• Knowledge of principles and practices around diversity, inclusion, and other related topics, student case management, crisis management, student conduct and familiarity with restorative justice and other related practices.
• Strong communication skills and ability to present and facilitate training. Candidates must have a willingness to work some evenings and weekends.

Preferred Qualifications

• Ability to understand the University environment, work collaboratively with on and off-campus partners, and build and sustain relationships with a diverse population of students, faculty, staff, parents/families, and community partners to address a wide array of situations.
• Experience handling confidential and sensitive information and situations with diplomacy, exercising excellent judgment that is congruent with federal, state, and university policy.
• Superior critical thinking and organization skills and experience developing and administering assessment tools.

Recruitment Range

$60,000 - $63,000

Org # Department

Dean of Students - 44503

Job Open Date

09/17/2026

For Best Consideration Date

10/01/2026

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Exempt