Assistant Department Manager

Brobston Group; Boston (MA); On-site; USD 50,000 - 68,000; Full time

Job summary

Brobston Group in Boston is seeking a Lead Sales Floor role to manage daily store operations, drive sales, and deliver a memorable customer experience. You will partner with senior store leaders to set goals and build a high-performing team.

You will monitor performance, coach associates, and ensure promotional execution while maintaining loss prevention standards. This position requires strong communication, financial acumen, and the ability to motivate staff across shifts.

Qualifications

• Strong communication, interpersonal, analytical, and financial skills.
• Ability to guide and motivate individuals using teamwork and staff development skills.
• Computer proficiency with Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to move around the sales floor and stock areas, lift up to 30 pounds, climb a ladder, and stand or walk for extended periods.

Responsibilities

• Monitor sales, margins, budgets, and department performance.
• Set associate sales goals, supervise staff, and coach the team to deliver exceptional service and build client loyalty.
• Support visual presentation, promotional execution, and loss prevention initiatives.
• Recruit, develop, and motivate staff while maintaining company policies and service standards.
• Share feedback with buying and allocation teams on merchandise performance and sales opportunities.

Skills

Strong communication skills

Interpersonal skills

Analytical and financial skills

Team leadership and staff development

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

Lead sales floor operations for an assigned store or department, delivering a memorable customer experience while achieving sales and profit goals. Partner with senior store leaders to develop leadership skills and build a high-performing team.

Responsibilities

• Monitor sales, margins, budgets, and department performance.
• Set associate sales goals, supervise staff, and coach the team to deliver exceptional service and build client loyalty.
• Support visual presentation, promotional execution, and loss prevention initiatives.
• Recruit, develop, and motivate staff while maintaining company policies and service standards.
• Share feedback with buying and allocation teams on merchandise performance and sales opportunities.

Requirements

• Relevant work experience preferred.
• Strong communication, interpersonal, analytical, and financial skills.
• Ability to guide and motivate individuals using teamwork and staff development skills.
• Computer proficiency preferred, including Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to move around the sales floor and stock areas, lift up to 30 pounds, climb a ladder, and stand or walk for extended periods.