Assistant Community Manager - The Edge

Carleton Living; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Carleton Living in Dallas is seeking an Assistant Community Manager to support all operational and financial aspects of the property, including maximizing NOI, leasing, maintenance, resident services, capital improvements and collections. The Edge is a 390-unit property where the role supports expense controls, staff oversight and risk management.

You will collect rents, post charges, assist in showing units, screen applications and help schedule refurbishments.

Qualifications

• High school diploma or equivalent required (beyond that preferred).
• 3 to 5 years of industry experience with 2 years in a Community Manager role.
• Valid driver’s license and reliable transportation.

Responsibilities

• Collect rents and maintain computer records per policies.
• Post charges and generate notices for residents.
• Follow up on delinquent accounts and pursue collections.
• Prepare and maintain resident files per compliance policy.
• Assist in showing units and screening applications.
• Schedule vacant units for refurbishing and occupancy.
• Assist in eviction processes and attend eviction courts when needed.
• Develop and maintain weekly and monthly reports.
• Maintain market rent and amenity records for units.
• Answer phones professionally and maintain courteous communication with customers and vendors.

Skills

Rent collection

Customer service

Record keeping

Communication

Education

High school diploma or equivalent

Job description

Position Summary

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Property Name: The Edge

Property Size: 390 Units

What You’ll Do

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others.

What You’ll Bring

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel.