Assistant Community Manager - Pathways at Rosewood Courts (Lease Up)

Carleton Living; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Carleton Living seeks an Assistant Community Manager to oversee leasing, maintenance, resident services and financial controls for Pathways at Rosewood Courts East (184 units). You will help maximize NOI, manage staff, and ensure compliance with company policies.

You will collect rents, process charges, screen applicants, schedule refurbishments, assist eviction proceedings when needed, and prepare regular reports. Strong communication and timely follow-up are essential.

Qualifications

• 3 to 5 years’ experience in the industry
• 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel

Responsibilities

• Collect rents and maintain computer records according to Carleton’s procedures and policies
• Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications
• Assist in scheduling vacant units for refurbishing and occupancy
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports
• Maintain records of comparable rents and amenities for units in the market area
• Answer the phones communicating pleasantly and professionally
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contractors, and others

Skills

Property management experience

Customer service

Communication skills

Driver's license

Education

High school diploma or equivalent

Job description

Position Summary The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Position Summary The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Property Name: Pathways at Rosewood Courts East (Lease Up)

Property Size: 184 Units

What You'll Do:

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others.

What You'll Bring:

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel.