Assistant Community Manager - The Nellie

Carleton Living; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and Wellness

Paid Time Off

Holidays

401K Employer Match

Carleton Cares Program

Job summary

Carleton Living in Austin, TX is seeking an Assistant Community Manager for The Nellie, a 136-unit property at 3300 Manor Road. The role supports leasing, maintenance, resident services, and financial reporting to maximize NOI.

The ideal candidate has 3–5 years in the industry, with at least 2 years as a Community Manager or Assistant CM, and holds a high school diploma or equivalent with a driver's license for local travel.

Qualifications

• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel

Responsibilities

• Assist in leasing, maintenance, resident services, capital improvements and collections
• Assist in oversight of expense controls, staff management and risk management
• Prepare and maintain resident files and reports
• Show units, screen applications and schedule refurbishments
• Maintain records of rents and market amenities

Skills

Property management experience

Education

High school diploma or equivalent; prefer education beyond high school

Job description

Carleton Living: Where Careers and Communities Thrive

A Culture Built on Teamwork, Growth,and Purpose

Where passionate people come together to grow, thrive, and have fun while making a difference.

We are a big family and there is a lot of support available. I feel nurtured in a family environment.

I work with happy people who go the extra mile to help each other. I felt the same when I met the owners and VPs of Carleton Living. Everyone is so friendly, welcoming and on the same page. Seeing how everyone cares is wonderful.

MISTI EDWARDS Leasing Consultant
The Heyward

Learning new things and thriving in different situations and circumstances makes working with Carleton Living special to me.

CARRIE WILLIAMS Assistant Community Manager
Treymore City Place and Treymore North

Carleton Living always approaches employees on a great personal level. Everyone here has a willingness to train.

LYN SMITH Leasing Professional
Treymore City Place and Treymore North

We are a big family and there is a lot of support available. I feel nurtured in a family environment.

I work with happy people who go the extra mile to help each other. I felt the same when I met the owners and VPs of Carleton Living. Everyone is so friendly, welcoming and on the same page. Seeing how everyone cares is wonderful.

MISTI EDWARDS Leasing Consultant
The Heyward

Why Join Carleton Living Property Management Services?

At Carleton, our commitment extends beyond crafting exceptional living spaces; we cultivate a supportive work environment where every team member is motivated to excel each day. We prioritize supporting and empowering our team, fostering a culture where each member feels valued, respected and integral to our success.

What Sets Us Apart?

Proven
Success

We manage multifamily communities with a focus on exceptional living experiences and solid returns for investors.

Service-Driven Culture

Service is at our core, empowering our team to deliver the highest quality experiences for residents and investors alike.

We prioritize professional development, offering the tools and opportunities needed for you to thrive and advance in your career.

Commitment to Excellence

We foster a culture of continuous improvement, encouraging every team member to excel and make a meaningful impact.

Supportive
Team

Join a passionate and collaborative team dedicated to making a difference in the communities we serve.

Benefits at Carleton Living

At Carleton Living, we are committed to providing a comprehensive benefits package that supports our team members’ well-being and financial security. Here’s what you can expect when you join our team:

Health and Wellness

Paid Time Off

Holidays

401K Employer Match

Carleton Cares Program

Join Us

If you are looking for a company where you can make a real impact, grow your career and be part of a dynamic team that values excellence and service, Carleton Living Property Management Services is the place for you. We invite you to join our team, where your talents and passion can contribute to our ongoing success story.

Position:Assistant Community Manager - The Nellie

Location: 3300 Manor Road

Austin, TX

Job Id:692

# of Openings:0

POSITION SUMMARY

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Property Name: The Nellie
Property Size: 136 Units

What You'll Do:

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others.

What You'll Bring:

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel.