Assistant Community Manager- Woodglen Park

Carleton Living; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Carleton Living seeks an Assistant Community Manager to oversee leasing, maintenance, resident services, and financial tasks to maximize NOI. You will assist in expense controls, staff management, and risk management, while ensuring compliance and timely reporting.

Woodglen Park is the property with 232 units; responsibilities include collecting rents, posting charges, delinquency follow-up, showing units, scheduling refurbishments, evictions, and preparing weekly/monthly reports.

Qualifications

• High school diploma or equivalent; post-secondary education preferred.
• 3 to 5 years’ industry experience with 2 years in a Community Manager role.
• Valid driver’s license; use of personal vehicle for local travel.

Responsibilities

• Collect rents and maintain computer records according to procedures and policies.
• Post charges for work orders, late charges, and generate notices for residents.
• Complete Pre-close and AME.
• Follow up on delinquent accounts and pursue collections per procedures.
• Prepare and maintain resident files per compliance policy.
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and attend eviction courts when necessary.
• Assist in developing and updating weekly/monthly reports.
• Maintain records of comparable rents for market-area units.
• Answer phones professionally and maintain courteous communication with customers, applicants, owners, vendors, and others.

Skills

Leasing

Rent collection

Customer service

Financial reporting

Communication

Education

High school diploma or equivalent

Job description

Position Summary

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Position Summary

The Assistant Community Manager assists all operational and financial aspects to include maximizing net operating income and managing all activities related to leasing, maintenance, resident services, capital improvements and collections. The Assistant Community Manager also assists in oversight of expense controls, staff management and risk management.

Property Name: Woodglen Park

Property Size: 232 Units

What You'll Do:

• Collect rents and maintain computer records according to the Carleton’s procedures and policies
• Post charges associated with work order, late charges, etc. by entering them in computer and generating notices for residents.
• Complete Pre-close and AME
• Follow-up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• File for eviction and in some instances attend eviction courts
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establishes and maintains courteous communication with customers, applicants, owners, vendors, contactors, and others.

What You'll Bring:

• High school education or equivalent. Prefer education beyond high school.
• 3 to 5 years’ experience in the industry with 2 years' experience as a Community Manager or Assistant Community Manager
• Valid driver's license; use of personal automobile for local job-related travel.