Assistant Community Manager - Resident Success & Operations

Apartment-Management-Consultants; Spokane (WA); In loco; USD 34.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Vacation & Sick Time

Health and Wellness Programs

Empower 401K and Roth IRA- Including

9 Paid Holidays per year

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Medical, Dental, Vision, Life, etc.

Descrizione del lavoro

Apartment Management Consultants (AMC) is seeking an Assistant Manager in Spokane, WA to support the Community Manager in handling financial and operational aspects of the community. The role emphasizes customer service, rent collection, and marketing outreach to improve occupancy and retention.

You will oversee file management, data entry, and collaboration with legal counsel during evictions, while maintaining lease and policy knowledge. A professional, detail-focused mindset is essential.

Competenze

• Minimum 6 months experience in the property management industry.
• Strong written and verbal communication skills.
• Professional and courteous demeanor in a fast-paced environment.
• Excellent organizational skills and attention to detail.

Mansioni

• Oversee file management and run assigned reports.
• Provide customer service and sales to residents; respond promptly to requests.
• Collect rent, audit evictions, and manage move-outs.
• Coordinate with outside counsel during eviction proceedings.
• Enter data into property management software and maintain lease records.
• Oversee renter's insurance process and deposits; process applications.
• Ensure model apartments are ready and show-ready.
• Maintain knowledge of leases, units, market conditions, and policies.
• Maintain relationships with locator services and local businesses.
• Conduct outreach marketing and visit competing properties for insights.
• Develop resident retention programs.
• Report unusual circumstances regarding the property or residents.
• Maintain professional appearance and conduct.

Descrizione del lavoro

Apartment Management Consultants (AMC) is seeking an Assistant Manager in Spokane, WA to support the Community Manager in handling financial and operational aspects of the community. The role emphasizes customer service, rent collection, and marketing outreach to improve occupancy and retention.

You will oversee file management, data entry, and collaboration with legal counsel during evictions, while maintaining lease and policy knowledge. A professional, detail-focused mindset is essential.