Assistant Community Manager - Leasing & Resident Care

Cardinal Group Companies; Salt Lake City (UT); On-site; USD 25,000 - 36,000; Full time

Job summary

Cardinal Group Companies seeks an Assistant Community Manager to support leasing, budgeting, and property operations at a Salt Lake City community. You will assist with tours, inquiries, resident relations, and onboarding of team members while maintaining compliance and occupancy goals.

The role emphasizes hands-on administrative duties, inventory management, and reporting, with opportunities for bonuses and career growth within Cardinal's culture and values.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e, a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

Skills

Leasing techniques

Customer service

Multi-family housing

Project management

Travelling locally

Tools

Microsoft Word

Excel

Yardi

Entrata

PopCard

Job description

Cardinal Group Companies seeks an Assistant Community Manager to support leasing, budgeting, and property operations at a Salt Lake City community. You will assist with tours, inquiries, resident relations, and onboarding of team members while maintaining compliance and occupancy goals.

The role emphasizes hands-on administrative duties, inventory management, and reporting, with opportunities for bonuses and career growth within Cardinal's culture and values.