Assistant Community Manager — Leasing & Operations Pro

Cardinal Group Companies; San Diego (CA); On-site; USD 68,770,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

401(k) retirement plan

Student loan assistance

Licensing & CE reimbursement

Parental leave

Housing allowances/gifts

Job summary

Cardinal Group Companies in San Diego is seeking an Assistant Community Manager to support operations, sales, leasing, budgeting, and reporting across a multi-family community.

This full-time, non-exempt role requires customer service excellence, knowledge of leasing techniques, and proficiency in property management software such as Yardi/Entrata. Join a team committed to compliance, resident satisfaction, and continuous improvement while ensuring occupancy goals.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e, a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

Skills

Leasing techniques

Sales

Customer service

Microsoft Word

Excel

Yardi/Entrata

Pop Card

Travel locally

Tools

Yardi/Entrata

Pop Card

Microsoft Word

Excel

Job description

Cardinal Group Companies in San Diego is seeking an Assistant Community Manager to support operations, sales, leasing, budgeting, and reporting across a multi-family community.

This full-time, non-exempt role requires customer service excellence, knowledge of leasing techniques, and proficiency in property management software such as Yardi/Entrata. Join a team committed to compliance, resident satisfaction, and continuous improvement while ensuring occupancy goals.