Community Operations & Leasing Assistant

Cardinal Group Companies; Colorado Springs (CO); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Health

Vision

Dental

Pet insurance

401(k) retirement plan

Student loan assistance

Licensing & CE reimbursement

Parental leave

Housing allowance

Job summary

Cardinal Group Companies in Colorado Springs is seeking an Assistant Community Manager (Full Time, Non Exempt) to support day-to-day operations at a residential community.

You will handle leasing activities, sales, budgeting, reporting, rent collection and resident relations, while ensuring occupancy goals and compliance. This role requires weekend availability and travel between sites as needed.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Available to work weekends.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e, a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

Skills

Leasing techniques

Customer service

Multi-family housing

Policy knowledge

Computer skills

Tools

Yardi

Entrata

Pop Card

Word

Excel

Job description

Cardinal Group Companies in Colorado Springs is seeking an Assistant Community Manager (Full Time, Non Exempt) to support day-to-day operations at a residential community.

You will handle leasing activities, sales, budgeting, reporting, rent collection and resident relations, while ensuring occupancy goals and compliance. This role requires weekend availability and travel between sites as needed.