Assistant Community Manager

Cardinal Group Companies; Mobile (AL); On-site; USD 25,000 - 36,000; Full time

Job summary

Cardinal Group Companies in Mobile, AL is seeking an Assistant Community Manager to support operations across leasing, budgeting, inventory analysis, and reporting. The role includes property management, rent collection, and responsive customer service within a fast-paced environment.

You will assist in leasing tours, processing inquiries, and implementing resident retention programs while coordinating with the Community Manager on staff training and scheduling. Weekend availability is required.

Qualifications

• Experience in multifamily housing and community relations preferred.
• Proficient in Microsoft Word and Excel.
• Knowledge of Cardinal Group policies and procedures.

Responsibilities

• Consistently achieve property occupancy goals.
• Ensure that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Respond efficiently and courteously to all resident requests.
• Assist in designing and implementing a resident retention program, such as a newsletter, resident referral program or social activities.
• Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.
• Report any unusual or extraordinary circumstances regarding the residents or the property.
• Assist in lease audits when present at a community.
• Ensure that the community maintains all compliance regulations.
• Assist the Community Manager in interviewing, screening and hiring potential employees at the community.
• Assist the Community Manager in subsequent orientation, training and scheduling of all team members.
• Assist the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seek educational opportunities and self‑improvement for personal growth and development.
• Participate in Cardinal U training as required.

Skills

Leasing techniques

Sales experience

Customer service

Tools

Yardi

Entrata

Pop Card

Job description

Assistant Community Manager (Full Time, Non Exempt)

Compensation: Hourly Rate, plus Benefits and Bonus eligibility

Summary: As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

Responsibilities

• Consistently achieve property occupancy goals.
• Ensure that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assist in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Respond efficiently and courteously to all resident requests.
• Assist the Community Manager in designing and implementing a resident retention program, such as a newsletter, resident referral program or social activities.
• Maintain inventory and order all necessary administrative supplies and equipment for the maintenance department.
• Report any unusual or extraordinary circumstances regarding the residents or the property.
• Assist in lease audits when present at a community.
• Ensure that the community maintains all compliance regulations.
• Assist the Community Manager in interviewing, screening and hiring potential employees at the community.
• Assist the Community Manager in subsequent orientation, training and scheduling of all team members.
• Assist the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seek educational opportunities and self‑improvement for personal growth and development.
• Participate in Cardinal U training as required.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multifamily housing.
• Maintain a consistent level of professional customer service.
• Prior experience in multifamily housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card preferred.
• Available to work weekends.
• Ability to thrive in a fast‑paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Preferred Career Experience

• Assistant Manager
• Assistant Property Manager
• Manager
• Supervisor
• Property Management
• On‑site Manager
• Real Estate
• Leasing
• Community Manager
• Bookkeeping
• Property Manager
• Real Estate Assistant
• Leasing Consultant

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The team member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The team member is often required to sit. The team member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Routine local travel may be required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Non‑routine, overnight travel may be required to attend company functions, training, property visits, and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their team leader.