Assistant Community Manager — Leasing & Operations

Paycom - ATS; San Antonio (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

REEP Residential in San Antonio, TX is seeking an Assistant Community Manager to support the Community Director with daily operations, leasing, rent collections, and compliance. This in-person hourly role handles resident relations, financial documentation, and coordination of maintenance to ensure property efficiency and adherence to REEP Residential standards.

The position emphasizes leasing activity, cash handling, and accurate filing, while maintaining strong customer service and compliance

Qualifications

• Education: HS Diploma or GED required; degree preferred.
• 2–3 years of multifamily property management experience preferred; leasing and collections experience strongly preferred.

Responsibilities

• Assist the Community Director with daily operational responsibilities.
• Post rental payments and monitor delinquency reports.
• Issue late notices and assist with collection follow-up in accordance with company policy.
• Prepare and process lease agreements, renewals, addendums, and required documentation.
• Maintain accurate and compliant resident files.
• Assist with reporting, data entry, and financial documentation.
• Support audit preparation and file reviews.
• Conduct property tours and assist in achieving occupancy goals.
• Process applications and coordinate move-ins and renewals.
• Provide prompt, professional communication to residents and prospects.
• Assist in resolving resident concerns and elevate issues when appropriate.
• Support resident retention and engagement initiatives.
• Assist in monitoring budget adherence and expense tracking.
• Support delinquency management and collection efforts.
• Assist with monthly closing procedures and required property reports.
• Ensure compliance with Fair Housing regulations and company policies.
• Coordinate with maintenance to ensure service requests are addressed in a timely manner.
• Assist with vendor communication and scheduling as directed.
• Provide operational support in the absence of the Community Director as assigned.
• Support overall team workflow and property organization.

Skills

Customer service

Organizational skills

Time-management

Attention to detail

Communication skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

ResMan

Yardi

AppFolio

Job description

REEP Residential in San Antonio, TX is seeking an Assistant Community Manager to support the Community Director with daily operations, leasing, rent collections, and compliance. This in-person hourly role handles resident relations, financial documentation, and coordination of maintenance to ensure property efficiency and adherence to REEP Residential standards.

The position emphasizes leasing activity, cash handling, and accurate filing, while maintaining strong customer service and compliance