Bilingual Assistant Community Manager (English/Spanish)

Allied Orion Group; Texas; On-site; USD 42,000 - 62,000; Full time

Job summary

Allied Orion Group is seeking an Assistant Community Manager for a Houston, TX multifamily property. This role supports the Community Manager in leasing, marketing, and resident relations while coordinating financial and administrative tasks to ensure smooth property operations.

The ideal candidate has experience in multi-family management, strong communication skills, and familiarity with leasing software. Local regulations compliance and team supervision are essential in this onsite role.

Qualifications

• Experience in multi-family property management.
• Knowledge of leasing processes and related laws.
• Strong communication and customer service skills.
• Ability to supervise staff in Community Manager's absence.
• Knowledge of Fair Housing Laws and OSHA.
• Proficiency in accounting and reporting.

Responsibilities

• Assist Community Manager with property oversight.
• Handle leasing, marketing and resident relations.
• Process payments and track delinquencies.
• Prepare final account statements and reports.
• Supervise onsite staff when needed.
• Support compliance with policies.

Skills

Multi-family leasing

Accounting

Marketing

Customer service

Supervisory skills

Reading & writing

Professional communication

Education

High school diploma

Bachelor's degree preferred

Tools

Property management software

Microsoft Office

Job description

Job Description

Job Details

Level

Experienced

Job Location

Eagle Hollow - Houston, TX

Job Category

Sales/Leasing

Description

Summary:

The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations

JOB SUMMARY

Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President

SUPERVISES: Entire onsite staff during Community Manager's absence.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Other duties as assigned

Qualifications

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

KNOWLEDGE, SKILLS AND ABILITIES.

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager's absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.