Assistant Community Manager-Heather Ridge Apartments

Atlantic Housing Foundation, Inc.; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Atlantic Housing Foundation, Inc. is seeking an Assistant Community Manager to assist the Community Manager in daily operations at the property. The role emphasizes accurate rent reporting, deposits, and adherence to Fair Housing, ADA, and related laws.

The candidate will update rents and notices, support marketing efforts, and maintain on-site accounting. Experience with LIHTC, HUD, and Section 8 is required, along with basic computer skills and a strong customer service focus.

Qualifications

• LIHTC, HUD and Section 8 experience is required.
• 1 year of experience in property management is required.
• 1 year of experience with Yardi or Yardi Voyager is preferred.
• High School diploma or equivalent is preferred.

Responsibilities

• Assist in leasing activities, show property to prospective residents, and participate in outside marketing when needed.
• Maintain daily, weekly, and monthly reports including rents, deposits, and other monies.
• Verify that monies received match lease agreements and issue notices for late payments or evictions as appropriate.
• Inspect property on site, report maintenance needs, and coordinate with staff for timely repairs.
• Maintain on-site accounting entries for leases, move-ins/outs, traffic, and demographics.
• Prepare lease paperwork, process move-ins/move-outs, and handle service requests from residents.

Skills

Customer service

Teamwork

Problem-solving

Communication skills

Attention to detail

Education

High School diploma or equivalent

Tools

Yardi Voyager

Microsoft Office Suite

Gmail

Job description

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits of all other monies. The Assistant Community Manager also conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Promptly updates all rents, deposits, and any other monies received from residents and all other sources. Verifies that all monies received correspond with lease.

Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).

Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.

Performs all aspects of Leasing Associate’s Job Description, including but not limited to, greeting prospective clients, shows community, and outside marketing, as needed.

Contacts each Notice-to Vacate and attempts to convert them to a renewal.

Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing community and improving resident satisfaction.

Updates the on‑site accounting system for all property activity, including but not limited to leases, notices, move‑ins, move‑outs, traffic, and demographics.

Proofreads all lease paperwork and processes move‑ins and move‑outs.

Processes all security deposit move‑out reports.

Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow‑up with resident when work is completed.

Education and Experience:

2 years of LIHTC, HUD and Section 8 experience (required)

1-year experience in property management (required)

1-year experience with Yardi or Yardi Voyager (preferred)

High School diploma or equivalent (preferred)

Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)

Must be able to work in a fast‑paced and customer service‑oriented environment.

Performs duties under pressure and meets deadlines in a timely manner.

Works as part of a team and completes assignments independently.

Takes instructions from supervisors.

Exercises problem‑solving skills.

Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner. Must learn and comply with all company safety rules.