Assistant Community Manager: Elevate Resident Experience

Mark-Taylor, Inc.; Phoenix (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee rent discounts

Access to Mark-Taylor amenities

Employee appreciation events

Opportunities for career growth

401(k) with robust company match

Paid time off, sick time, holidays, &

Comprehensive Medical, Dental, and Vis

Job summary

Mark-Taylor, Inc. is seeking an Assistant Community Manager for Spectra on 7th in Phoenix, AZ. You will help run the community by handling maintenance repairs, leasing support, and resident services with five-star service.

This role requires at least 1 year of assistant CM experience, solid accounting basics, and proficiency with MS Office and property platforms like ResMan or Yardi. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• Minimum of one (1) year experience as an assistant community manager.
• Intermediate to advanced understanding of general accounting, bookkeeping, and reporting.
• Demonstrated coaching and development ability.
• Associate's degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite including Excel.
• Excellent communication skills and professional presence.
• Experience using ResMan, Yardi, or similar platforms is especially desirable
• A basic understanding of written and verbal English

Responsibilities

• Manage various community specific accounting activity, such as daily bank deposits, record collection activity, daily input of rental payments, weekly reports, monthly financials, ensuring apartment homes are ready for move in.
• Ensure all proper legal documents are processed and properly served to the resident(s).
• Assist in lease transactions by preparing leases, gathering applicant's history, credit approvals, proofreading all lease paperwork, processing move-ins and move-outs and cancellations, preparing resident lease renewal letters and lease renewal paperwork.
• Respond promptly to concerns, questions, and requests while taking appropriate action to enhance resident satisfaction and retention.
• Knowledgably respond to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist in planning and participating in resident functions as directed by Community Manager.
• Assist with all leasing responsibilities as needed

Skills

Communication

Professional presence

Customer service

Financial acumen

Accounting basics

Education

Associate's degree

Tools

ResMan

Yardi

Excel

Job description

Mark-Taylor, Inc. is seeking an Assistant Community Manager for Spectra on 7th in Phoenix, AZ. You will help run the community by handling maintenance repairs, leasing support, and resident services with five-star service.

This role requires at least 1 year of assistant CM experience, solid accounting basics, and proficiency with MS Office and property platforms like ResMan or Yardi. We offer competitive pay, benefits, and growth opportunities.