Assistant Community Manager - Belmont Place -Marietta, GA

Pegasus Residential; Marietta (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Generous commission

15 days PTO

14 paid holidays

Medical benefits for employee

401k with company match

Positive culture and career growth

Referral bonus

Job summary

Pegasus Residential is seeking a Resident Relations Manager to lead resident experience and support. You will manage leasing operations, handle inquiries, and drive high-quality service across communities.

The role requires multifamily property management experience and strong communication, with the ability to use OneSite and Microsoft Office to support leasing and resident relations. A customer-focused, proactive mindset and teamwork are essential.

Qualifications

• Experience in multifamily property management is required.
• Familiarity with OneSite is preferred.
• Customer-focused attitude with strong interpersonal skills.
• Excellent communication, verbal and written.
• Strong problem-solving and organizational skills.
• Self-driven with a desire to succeed.
• Proficient with social media and digital marketing concepts.
• Sales-oriented with ability to help residents find the right home.
• Professional appearance and demeanor.
• Ability to adapt, be creative, and open-minded.

Responsibilities

• Serve as the front-line contact for resident experience and support.
• Oversee leasing team and assist as needed.
• Handle resident issues, payments, lease inquiries with high-level communication.
• Collaborate with teams to ensure excellent service and retention.

Skills

Multifamily experience

Customer-focused

Interpersonal skills

Problem-solving

Self-driven

Social media

Marketing concepts

Communication (verbal & written)

Organizational skills

Creative/adaptable

Professional appearance

Sales driven

Tools

OneSite

Microsoft Office

Job description

Assistant Manager/Client Services Manager

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.

At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.

So, what’s in it for you?

• Generous commission
• Upward mobility and true career growth
• 15 days of PTO
• 14 Paid Holidays
• 100% Paid Medical Benefits for Employee
• 401k with company match
• Excellent culture to thrive in a best in class environment
• Career growth, development, chance to lead and move up
• Supportive leadership and teams
• $1000 - $1500 employee referral bonus

YOUR ROLE AS A Resident Relations Manager

You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications

• Multifamily experience required
• OneSite experience/knowledge preferred
• Customer-focused attitude and great interpersonal skills
• Knowledge of technology products including OneSite
• Problem-solving skills
• Self-driven and desire to succeed
• Working knowledge of Social Media
• Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook
• Marketing Concepts
• Customer-Focused with excellent communication skills, verbal and written
• Timely, organized, and efficient
• Adaptable, creative, and open-minded
• Professional appearance and demeanor
• Sales savvy and eager to help people find the right home