Assistant Community Manager — Affordable Housing Operations

Pratum Companies; Bethesda (MD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Paid Vacation

Paid Holidays

Paid Sick Leave

Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

Educational Assistance

Financial Planning

Retirement Match

Company Events

Job summary

Pratum Companies in Bethesda, MD is seeking an Assistant Community Manager to support daily property operations, financial management, and compliance across HUD and LIHTC programs. The ACM acts as the right hand to the Community Manager, ensuring accurate records, timely payments, and smooth leasing processes.

The role requires experience in affordable housing, proficiency with Yardi or similar systems, strong organizational skills, and a focus on resident relations, with attention to senior

Qualifications

• 3+ years of experience in affordable housing property management (HUD Project-Based Section 8 and/or LIHTC required)
• Experience with recertifications (annual and interim)
• Experience with financial processes, including payables and reporting
• Experience working with senior housing populations preferred
• Strong understanding of HUD, Tax Credit, and Fair Housing regulations
• Experience using Yardi property management software and CRM systems such as Knock or similar platforms

Responsibilities

• Support the Community Manager in daily property operations and serve as the primary point of contact in their absence
• Process accounts payable, including invoice review, coding, and submission for payment
• Prepare and assist with monthly reporting, including variance notes, financial reviews, and required property reports
• Assist with and support recertification processes (annual and interim), including notices, verifications, and file preparation
• Support leasing activities as needed, including processing applications, conducting verifications, and preparing move-in files
• Address and resolve resident concerns, ensuring timely and professional follow-up
• Work closely with the maintenance team to coordinate work orders, unit readiness, and ongoing property needs
• Maintain organized and compliant resident and applicant files in accordance with regulatory requirements
• Generate and track leasing, occupancy, and operational reports using Yardi, Knock, ELISE AI, and other systems
• Ensure all operations comply with Fair Housing laws and company policies
• Provide excellent customer service to residents, applicants, and vendors
• Support nearby sister properties on a limited basis as needed

Skills

Accounts payable

Financial reporting

Recertifications

HUD/LIHTC compliance

Senior housing experience

Yardi proficiency

Tools

Yardi

Onesite

Knock

ELISE AI

Job description

Pratum Companies in Bethesda, MD is seeking an Assistant Community Manager to support daily property operations, financial management, and compliance across HUD and LIHTC programs. The ACM acts as the right hand to the Community Manager, ensuring accurate records, timely payments, and smooth leasing processes.

The role requires experience in affordable housing, proficiency with Yardi or similar systems, strong organizational skills, and a focus on resident relations, with attention to senior