Assistant Community Manager – Affordable Housing

Pratum Companies; Bethesda (MD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Prescription Drug Program

Paid Vacation & Holiday

Paid Personal/ Sick Leave

Company Paid Life Insurance

Company Paid AD&D Insurance

Company Paid Short-Term Disability

Company Paid Long-term Disability

Supplemental Life Insurance

Dependent Supplemental Life Insurance

Educational Assistance

Financial Planning

Retirement Savings Plan with company

Company outings and events

Job summary

Pratum Companies in Bethesda, MD is seeking an Assistant Community Manager to support daily property operations, financials, and compliance with HUD/LIHTC programs. The role reports to the Community Manager and handles payables, reporting, recertifications, leasing support, and resident relations.

Experience with Yardi, Knock or ELISE AI is highly preferred; strong organizational and communication skills are essential.

Qualifications

• Minimum 3 years of experience in affordable housing property management (HUD Project-Based Section 8 and/or LIHTC required).
• Experience with recertifications (annual and interim) and financial reporting.
• Experience working with senior housing populations preferred.
• Strong understanding of HUD, Tax Credit, and Fair Housing regulations.
• Experience using Yardi property management software and CRM systems such as Knock or similar platforms.

Responsibilities

• Support the Community Manager in daily property operations and serve as the primary point of contact in their absence.
• Process accounts payable, including invoice review, coding, and submission for payment.
• Prepare and assist with monthly reporting, including variance notes, financial reviews, and required property reports.
• Assist with and support recertification processes (annual and interim), including notices, verifications, and file preparation.
• Support leasing activities as needed, including processing applications, conducting verifications, and preparing move-in files.
• Address and resolve resident concerns, ensuring timely and professional follow-up.
• Work closely with the maintenance team to coordinate work orders, unit readiness, and ongoing property needs.
• Maintain organized and compliant resident and applicant files in accordance with regulatory requirements.
• Generate and track leasing, occupancy, and operational reports using Yardi, Knock, ELISE AI, and other systems.
• Ensure all operations comply with Fair Housing laws and company policies.
• Provide excellent customer service to residents, applicants, and vendors.
• Support nearby sister properties on a limited basis as needed.

Job description

Pratum Companies in Bethesda, MD is seeking an Assistant Community Manager to support daily property operations, financials, and compliance with HUD/LIHTC programs. The role reports to the Community Manager and handles payables, reporting, recertifications, leasing support, and resident relations.

Experience with Yardi, Knock or ELISE AI is highly preferred; strong organizational and communication skills are essential.