Assistant Community Manager - 64

Lakeshore Management; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Assistant Community Manager to oversee property operations and enhance resident relations. In this dynamic role, you will manage inventory, ensure compliance with community policies, and drive marketing efforts. Your expertise in management and customer service will be crucial in maximizing performance and maintaining a welcoming environment. Join a forward-thinking company that values diversity and fosters a collaborative atmosphere, where your contributions will directly impact the community's success. If you're ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• 3+ years of management experience in retail, hospitality, or property management.
• Proficient in office and rent management software.

Responsibilities

• Manage property operations, including maintenance and leasing.
• Direct sales and marketing activities for new home inventory.

Skills

Management Experience

Customer Service

Bilingual (English/Spanish)

Office Software Proficiency

Problem-Solving

Education

High School Diploma

Tools

Rent Management Software

Job description

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Scope

The Assistant Community Manager assists in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources. Under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation.

Responsibilities

• Manage new home inventory to protect asset value through proper setup, inspections, utilities, etc., until sale completion. Conduct weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and maintenance.
• Maximize overall operating performance and return on investment by managing occupancy, delinquency, violations, and community curb appeal/maintenance.
• Direct sales and marketing activities, including maintaining up-to-date sales materials, advertising homes on appropriate platforms, following up on leads, and processing sales paperwork.
• Hire, onboard, train, and manage performance of maintenance technicians and assistant managers.
• Ensure rent collection by month-end and manage delinquency accounts.
• Prepare and manage budgets for labor and operational costs, ensuring compliance and full accountability for budget performance.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of related management experience preferred (retail, hospitality, or property management).
• Experience in customer service or resident relations.
• Proficiency in office software; rent management software preferred.
• Ability to interpret and apply policies and regulations related to facility management and fair housing.
• Flexibility to work Saturdays and adapt to a fast-paced environment.
• Bilingual in English/Spanish preferred.

Additional Details

• FLSA Class: Non-exempt
• Reports to: Community Manager
• Supervisory Responsibilities: None
• Business Function: Communities, Regional
• Position Class: Administrative

Core Competencies

• Respect, compassion, and kindness in interactions.
• Integrity, transparency, and professionalism.
• Teamwork and collaboration.
• Problem-solving and transparency about outcomes.
• Commitment to improving residents' and employees' lives.

Physical Requirements

Occasional exposure to wet/humid conditions, ability to lift up to 20 lbs., frequent walking, and outdoor weather exposure.

Compensation

$18.00 - $20.00/hour (based on experience) + sales commission.

Location

Lamplighter on the River - Tampa, FL

Additional Information

Lakeshore values diversity and inclusion, is an equal opportunity employer, and conducts pre-employment screening including background checks, drug testing, and more. Only profiles closely matching requirements will be contacted.