Assistant Community Manager

IEC Property Services Corporation; Yorba Linda (CA); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with 4% match

Flexible Spending/Health Savings

Life Insurance

Long-Term Disability Insurance

Paid Time Off

Paid Holidays

Employee Discounts

Job summary

IEC Property Services Corporation in Yorba Linda, CA is seeking an Assistant Community Manager for a 400-unit apartment community. The role oversees daily property operations, maintenance staff, and vendor coordination to achieve occupancy and budget goals.

Competitive compensation includes an hourly rate of $28.02–$31.13 plus commissions and eligibility for a bonus program, with extensive benefits such as health coverage and a 401(k) match. Lodging discount is available at our Tarzana location.

Qualifications

• Two years of multi-family property management experience.
• Knowledge of California and local housing laws.
• Strong Microsoft Office and Yardi Voyager skills preferred.
• Excellent problem solving, multi-tasking, and organizational skills.
• Ability to empathize with residents and staff while enforcing rules.
• High school diploma or equivalent; college degree is a plus.
• Availability to work Tuesday-Saturday 9:00 am to 6:00 pm.

Responsibilities

• Market and lease apartments in compliance with fair housing laws.
• Pre-lease units and maintain a wait list.
• Provide high level of customer service and connect with residents.
• Collect and deposit rent using Yardi Voyager.
• Market units daily on Craigslist and approved sites.
• Screen and qualify prospective residents.
• Prepare vacant units for rental and oversee renovations.
• Enter traffic, leases, notices, and work orders into Yardi Voyager.
• Coordinate with Regional Manager for smooth operations.
• Maintain organized unit files.
• Bid and negotiate service contracts and manage staff.
• Perform maintenance and oversee cleaning.
• Manage property expenditures per budget.
• Respond to resident requests or complaints promptly.
• Enforce rules as employer's representative.
• All other duties as assigned.

Skills

Property management

Communication

Customer service

Team collaboration

Problem solving

Attention to detail

Empathy

Education

High school diploma

College degree preferred

Tools

Yardi Voyager

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Community Manager

Full Time Yorba Linda, CA, US

Salary Range: $28.02 To $31.13 Annually

Assistant Community Manager - Yorba Linda CA

COMPENSATION INCLUDES HOURLY RATE OF $28.02 -$31.13 PLUS COMMISSIONS AND ELIGIBILITY FOR BONUS PROGRAM!

Interstate Equities Corporation (IEC) is a vertically integrated real estate investment firm specializing in value-add multifamily properties in the Bay Area, Southern California (including Ventura County, Los Angeles, and San Diego) and Seattle markets. We focus on creating value through strategic repositioning and property management. IEC Property Services Corporation, our in-house property management company, strives to deliver exceptional customer service while executing property business plans. Founded in 1981, IEC has a proven track record of over 43 years and continues to grow by acquiring new communities and offering development opportunities to our team members.

Position Summary:

IEC is looking for an energetic, skilled Assistant Community Manager to work at our apartment community (400 units total) located in Yorba Linda, California. Assistant Community Managers are responsible for planning and directing the day‑to‑day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished.

Duties and Responsibilities:

• Market and lease available apartments using honed leasing skills, in full compliance of fair housing laws.
• Pre-lease units and maintain a working wait list of prospective residents.
• Provide a high level of customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Yardi software.
• Market available units daily on Craigslist and other approved marketing sites
• Screen and qualify prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day.
• Provide status and suggested strategies to Regional Manager to ensure good communication and
  smooth property operations.
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Bid and negotiate service contracts, procuring all necessary building supplies, managing
  maintenance staff, and vendor relationships.
• Perform necessary maintenance and ordinary repairs. Oversee general cleaning of the building and
  grounds.
• Manage property expenditures in accordance with budget.
• Respond to all resident requests or complaints in a timely, efficient, and courteous manner.
• Serve as the employer's representative to enforce rules governing the premises and report unusual
  resident problems or behavior to the immediate supervisor.
• All other duties as assigned.

Qualifications:

• A minimum of two years of multi-family property management experience
• Working knowledge of property management, California, and local laws.
• Strong Microsoft Office and property management software skills, Yardi Voyager experience
  preferred.
• Excellent problem solving, multi-tasking, and organizational skills.
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Must work well with others.
• Strong communication ability, both verbally and in writing. Ability to write reports, business
  correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the general public.
• A high school diploma or equivalent. College degree a plus
• Availability to work Tuesday - Saturday 9:00am to 6:00pm

IEC offers a competitive compensation package, including:

• Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up.
• 401(k) Plan, with 4% company match
• Flexible Spending/Health Savings Accounts
• Company paid Life Insurance and Long-Term Disability Insurance, specifically for the employee, with options to buy up.
• Paid Time Off
• Company Paid Holidays
• Employee Assistance Plan
• Employee Discounts

Lodging Compensation:

A50% discount off the current market value of a 2-bedroom unit is available at our Tarzana location.