Assistant Community Manager

Fortis Property Management; South Carolina; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account (HSA) options

401(k) retirement plan

Paid Time Off

Company-paid Holidays

Professional development opportunities

Career advancement within Fortis

Job summary

Fortis Property Management is seeking a Senior Assistant Community Manager to support the Community Manager in optimizing property performance, resident satisfaction, and financial operations. You will help with budgeting, rent collection, payroll, and data entry in Yardi, while upholding Fortis policies.

The role emphasizes on-site supervision, strong customer service, and collaboration with the Community Manager and regional leadership to achieve ownership goals and growth opportunities.

Qualifications

• Two or four year college degree preferred.
• High School diploma or equivalent.
• Experience in multi-family property management preferred.
• Familiarity with property management software (Yardi, RealPage, MRI, AppFolio).
• Strong communication and organizational skills.

Responsibilities

• Assist Community Manager in budgeting and financial oversight.
• Collect rents and manage accounts receivable/payable.
• Handle vendor invoicing and payroll processing.
• Ensure compliance with Fair Housing and ADA policies.
• Provide quality resident relations and service.
• Supervise on-site staff in coordination with Community Manager.

Skills

Multifamily property mgmt

Marketing & sales

Accounting software

Yardi/RealPage/MRI/AppFolio

MS Office (Word/Excel)

Education

Two/Four-year college degree preferred

High School diploma or equivalent

Tools

Yardi

RealPage

MRI

AppFolio

Microsoft Office

Job description

Fortis Property Management

Job Title: Senior Assistant Community Manager

Weekly Hours: Full-Time (Hourly)

Property Location: Faris Strawberry Station/Faris Goose Creek/ Faris Moncks Corner

Property Type: Conventional

Position Overview:

The Senior Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of all assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi.

Why Join Fortis Property Management?

At Fortis, our success is built entirely on the talent and dedication of people like you. We pride ourselves on cultivating a team of thoughtful, innovative, and driven professionals. To reward your hard work, we offer a highly competitive commission and bonus structure. We are deeply committed to your professional growth, actively promoting from within because we believe the leaders of tomorrow are working with us today.

Job Description/Principal Duties and Responsibilities:

Financial

• Assist in the preparation of the annual operating budget
• Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
• Ensure all bank deposits are made in accordance with Company policy and procedures
• Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
• All on-site accounting functions
• Collect and process all payroll for the community

Resident Relations

• Provide superior customer service
• Resolve resident concerns

Staff Relations and Administration

• Management of the community in the absence of the Community Manager
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Thorough knowledge of the computer system

Knowledge of and adherence to the following:

• Fair Housing policies and procedures
• Life/Safety issues
• ADA, OSHA, EPA policies and procedures

Other duties as needed or required

Supervision Received:

The Assistant Manager will report to the Community Manager and/or Regional Property Manager.

Supervision Exercised:

The Assistant Manager will coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community.

Qualifications & Skills:

Education

• Two or four year college degree preferred
• High School graduate or equivalent

Experience

• Minimum of 2 years multi-family property management.
• Strong marketing and sales background
• Accounting system functions
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
• Computer skills to include Microsoft Office (Word, Excel)

Special Skills

• Ability to successfully interact with people
• Organizational skills
• Strong communication skills both orally and written
• Good decision making ability
• Professional image
• Valid driver’s license required
• Bilingual (English/Spanish) preferred

Benefits (Full-Time Employees Only)

• Competitive compensation based on experience and qualifications
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) options
• 401(k) retirement plan (eligibility per company policy)
• Paid Time Off
• Company-paid Holidays
• Professional development opportunities
• Career advancement within a growing organization

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.