Leasing Manager

Fortispm; Charleston (SC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) retirement plan

Paid Time Off

Company-paid Holidays

Professional development opportunities

Career advancement

Job summary

Fortis Property Management is seeking a Leasing Manager for The Palms Apartments. The role focuses on leasing apartments while achieving the highest effective rent and delivering superior resident service.

You will implement high-impact sales standards, show units, quote prices, collect deposits and rents, and maintain an aggressive renewal program. Strong communication and software knowledge are highly valued.

Qualifications

• Prior leasing/sales experience strongly preferred.
• Experience in multifamily lease-up phases preferred.
• Social media proficiency preferred.
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio).
• Microsoft Office (Word, Excel) skills.

Responsibilities

• Lease apartments while maximizing rent and maintaining customer service.
• Show apartments and provide information to prospects.
• Accurately quote prices and follow up with prospects.
• Maintain lease renewal program and review traffic data.
• Ensure application paperwork is obtained and records are accurate.
• Collaborate with Community Manager and adhere to policies.

Skills

Proficient sales skills

Strong communication skills

Bilingual (English/Spanish)

Organizational skills

Professional image

Good decision-making ability

Interpersonal skills

Tools

Yardi

RealPage

MRI

AppFolio

Microsoft Office

Job description

Description

Fortis Property Management

Job Title: Leasing Manager

Weekly Hours: Full-Time (Hourly)

Property Location: The Palms Apartments

Property Type: Conventional/Partial Lease-Up

Position Overview:

The focus of the Leasing Manager is to lease apartments while achieving the highest effective rent levels possible and maintaining a strong customer service/satisfaction philosophy. You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident customer and service.

Why work for us?

Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.

Job Description/Principal Duties and Responsibilities

• Establish and implement high-impact telephone and in-person sales standards to convert leads into qualified leases while maximizing effective rent
• Develop and execute both proactive marketing initiatives and corrective strategy pivots to consistently boost property traffic
• Regularly review and evaluate traffic data to identify trends, measure campaign success, and refine sales strategies
• Show apartments
• Provide information to prospects via telephone and personal visits
• Accurately quote prices
• Follow up on all prospects
• Thorough knowledge of the immediate market and all comparable properties
• Thorough knowledge of the surrounding community
• Ensure all necessary application paperwork is obtained from prospects
• Provide superior customer service
• Collect money (deposits, rents, etc.)
• Prepare and review leases for accuracy
• Maintain effective and aggressive lease renewal program
• Inspect apartments for readiness
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Distribute move-in packages
• Establishment and implementation of standards for telephone and in-person sales skills to achieve qualified leases while maximizing the highest possible effective rent
• Implement corrective and proactive strategies to increase traffic
• Review and analyze traffic results
• Assess the effectiveness of concessions and advertising and make recommendations to the Community Manager
• Other duties as delegated

Knowledge of and adherence to the following:

• Ensure compliance with Fair Housing, ADA, local housing laws, and company policies
• Maintain accurate records, reports, and leasing documentation

Experience

• Prior leasing/sales experience is strongly preferred
• Prior experience in a multifamily lease-up phase strongly preferred
• Proficiency in social media preferred
• Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
• Computer skills to include Microsoft Office (Word, Excel)

Special Skills

• Bilingual (English/Spanish) preferred
• Ability to successfully Interact with people
• Organizational skills
• Computer literate
• Strong Communication skills both orally and written
• Good decision-making ability
• Proficient sales skills
• Professional image

Supervision Received:

The Leasing Manager will report to the Community Manager and/or Assistant Manager.

Benefits (Full-Time Employees Only)

• Competitive compensation based on experience and qualifications
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) options
• 401(k) retirement plan (eligibility per company policy)
• Paid Time Off
• Company-paid Holidays
• Professional development opportunities
• Career advancement within a growing organization

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The Company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.