Assistant Community Manager

The Community Builders, Inc.; Fort Snelling Unorganized Territory (MN); On-site; USD 45,000 - 55,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

12 paid holidays and PTO

Company-paid life and disability insurance

403(b) retirement plan with company match

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager in Fort Snelling Unorganized Territory, MN. This role focuses on leasing, compliance, and customer service, with a significant emphasis on operations administration.

The ideal candidate will assist with site operations, manage tenant relations, and support property management functions. This position requires a college degree or relevant experience, with strong knowledge of regulatory programs and excellent customer service skills.

The salary is $25 per hour and comes with comprehensive benefits including medical and 403(b) retirement.

Qualifications

• Minimum 3 years of progressive career path in Residential Property Management.
• Industry certifications like COS, LIHTC preferred.
• Strong experience with Microsoft Office required.

Responsibilities

• Assist with daily site operations and communications.
• Monitor leasing and retention performance for occupancy goals.
• Prepare leasing applications and conduct screenings.
• Collect rents and maintain accurate resident ledgers.

Skills

Customer service skills

Knowledge of regulatory programs

Microsoft Office (Word, Excel, Outlook)

Property Management Software (Yardi)

Education

College degree or 3+ years in property management

2+ years in property management or hospitality

Job description

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description

Under the direction of the Community Manager, the Assistant Community Manager is responsible for leasing, compliance, maximizing rental income and customer service. This job involves heavy emphasis on operations administration and meeting compliance objectives, resident retention and providing a quality living experience for the residents. Certification in COS and LIHTC strongly preferred. This position requires five days a week in office.

Essential Functions

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re‑certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re‑certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and updates competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, including: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market‑ready units for acceptance to lease and for resident move‑in.
• Assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties as required.

Education & Experience

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM®, etc.) preferred.
• Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Proven excellent customer service skills required.

Benefits

• Medical, dental, and vision insurance
• 12 paid holidays & tenure‑based PTO accruals
• Employer contributions to Health Savings Accounts
• Company‑paid life & disability insurance
• 403(b) retirement plan with company match
• Tax‑advantaged accounts: commuter/parking, medical & dependent care FSA
• Hospital & critical illness insurance
• Confidential, 24/7 employee assistance program
• Pay rate: $25 per hour

The Community Builders is an equal‑opportunity employer.