Assistant Community Manager

Thalhimer Multifamily; Virginia Beach (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Thalhimer is seeking an Assistant Community Manager for Indian Lakes in Virginia Beach, VA. This role focuses on leasing, customer engagement, and smooth property operations under the guidance of the Community Manager.

The ideal candidate is detail-oriented, dependable, and committed to excellent resident service, with proficiency in Microsoft Office and property management software; Onsite experience is preferred but not required.

Qualifications

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• Onesite experience is preferred but not required.

Responsibilities

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents and maintain visibility of the community.
• Customer Engagement: Greet prospects, conduct tours, and process applications in a timely manner.
• Administrative Support: Assist the Community Manager with day-to-day operations including rent processing and admin tasks.
• Resident Relations: Provide outstanding customer service and foster positive relationships with current and prospective residents.

Skills

Multi-task

Attention to detail

Dependability

Customer service

Tools

Microsoft Office

Excel

Outlook

Job description

Exciting Career Opportunity: Assistant Community Manager at Indian Lakes in Virginia Beach, VA!

Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at Indian Lakes in Virginia Beach, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do:

As an Assistant Community Manager, you will play a vital role in creating a welcoming and professional environment for current and future residents. You will be involved in a variety of tasks that support the smooth and effective operation of the property. Responsibilities include:

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes:

We are looking for a proactive, detail-oriented individual who thrives in a fast-paced environment. The ideal candidate will have:

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications:

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• Onesite experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Are You Ready to Make an Impact?

Thalhimer is an Equal Opportunity Employer

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.