Assistant Community Manager

Mill Creek Residential; Oakland (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to support community operations and enhance team performance. This role focuses on empowering associates to achieve business goals while ensuring outstanding customer service. The ideal candidate will have a background in property management, strong communication skills, and a commitment to upholding service standards. Join a forward-thinking organization that values integrity and teamwork, and take the next step in your career with a company that celebrates success and fosters growth.

Qualifications

• 2+ years of experience in property management or related field.
• Strong commitment to customer service and communication skills.

Responsibilities

• Assist Community Manager in maintaining community operations.
• Guide and train staff to improve sales processes.

Skills

Customer Service

Communication Skills

Basic Arithmetic

Education

High School Diploma

College Degree

Tools

Microsoft Office Suite

YARDI

Entrata

Job description

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates to achieve desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently seek to improve the sales process through guiding, coaching, and training staff.

Position Requirements:

• Requires 2 years of progressive responsibility in on-site property management role, or related central office property management experience.
• Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.
• High School Diploma or equivalent required; college degree preferred.
• Previous leasing experience preferred.
• Must have working knowledge of Microsoft Office Suite (Word, Excel, Outlook), plus hands-on experience with YARDI and Entrata.
• Must have basic knowledge of Fair Housing laws and OSHA requirements.
• Commitment to, and passion for, providing outstanding customer service.
• Ability to perform basic arithmetic; such as, addition, subtraction, multiplication and division.
• Strong communication skills (written and verbal).

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!