Assistant Community Manager

CCH - (Christian Church Homes); Oakland (CA); On-site; USD 33,393 - 39,454; Full time

Job summary

CCH - Christian Church Homes is seeking an Assistant Community Manager for an Oakland, CA senior community. The ACM will support and advance the safe, efficient management of the property and foster positive relationships with staff, residents, and regulatory bodies.

Key duties include rent collection, income re-certifications, tenant relations, marketing assistance for vacancies, and preparation for inspections. The role emphasizes integrity, confidentiality, and teamwork.

Job description

Our Mission

CCH builds and manages quality, affordable housing in caring communities.

Vision

To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments.

Our Values

• Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents
• Integrity – Striving for reliability and honesty in all that we do and say
• Independence – Empowering people to age in place with dignity

Job Summary

The Assistant Community Manager (ACM) supports and advances all efforts to maintain the efficient and safe management of an assigned Senior Community. The ACM helps maintain positive rapport and communication with fellow employees, residents, regulatory agencies, and community constituents.

Key Responsibilities

• Contribute to caring and positive working and living environments for all employees and residents
• Model and help ensure compliance with CCH policy and funder and regulatory requirements
• Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports
• Perform timely and correct income re-certifications for all residents and to properly maintain the resident file system
• Assist in managing tenant relations
• Assist the Community Manager with the marketing of vacant units in accordance with an approved marketing plan aligned with all federal, state, local and regulatory requirements
• Assist with maintaining property wait list and processes applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies
• Collect rent and accounts for monies collected
• Assist in resident move‑in/move‑out procedures and unit inspections
• Prepare for site and other inspections (including INSPIRE, MOR and annual audit) by reviewing pertinent checklists and forms and ensuring that all requested documentation is located and accessible at the site (ie most recent audit, insurance policy, etc.)
• Act on the Community Manager’s behalf in the event of their absence
• Other duties as assigned

Reporting + Organizational Relationships

This position will report directly to the Community Manager and does not have any supervisory responsibilities.

Compensation & Classification

CCH is committed to paying competitive wages. The salary range for this position is $24.24–$28.64 in California and $20.00–$24.20 outside of California. Based on CCH’s compensation philosophy the majority of new hires are brought in at the minimum of the salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full‑time, non‑exempt position. This position is based at Westlake Christian Terrace East, located at 251‑28th Street, Oakland, CA 94611.

Physical Demands

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS‑related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants With Disabilities

Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.

Qualifications and Requirements

• High School Diploma or GED required
• Previous property management experience is preferred
• Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs preferred
• Proficient with Microsoft Office 365 platform and ability to quickly learn the organization’s other systems
• Strong analytical and problem‑solving skills
• Strong interpersonal skills, including written and oral communications
• Ability to serve with integrity, professionalism, and confidentiality
• Ability to prioritize tasks and consistently meet project deadlines
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH