Assistant Community Manager

CCH; Houston (TX); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement contribution (8% employer)

Job summary

CCH is seeking an Assistant Community Manager to support the efficient management of a Senior Community in Houston. You will maintain resident files, process income certifications, and help market vacancies in alignment with federal, state, and local requirements.

The role emphasizes compliance, resident relations, and coordination with the Community Manager to ensure a positive living environment and timely inspections. Strong organization and communication are essential.

Qualifications

• High School Diploma or GED required.
• Previous property management experience preferred.
• Knowledge of HUD/Section 8, Tax Credits, and related systems preferred.
• Strong analytical and problem-solving skills.
• Strong interpersonal and communication skills.

Responsibilities

• Contribute to caring and positive working and living environments for all employees and residents.
• Model and help ensure compliance with CCH policy and funder and regulatory requirements.
• Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports.
• Perform timely and correct income re-certifications for all residents and maintain resident files.
• Assist in managing tenant relations.
• Assist the Community Manager with marketing of vacant units per approved plan and regulatory requirements.
• Assist with wait list maintenance and processing applications to fill vacancies.
• Collect rents and account for monies collected.
• Assist in move-in/move-out procedures and unit inspections.
• Prepare for site inspections (INSPIRE, MOR, annual audits) by organizing documentation.
• Represent the Community Manager in their absence.

Skills

Analytical skills

Interpersonal skills

Prioritization

HUD/Section 8 knowledge

Microsoft Office 365

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

Our MissionCCH builds and manages quality, affordable housing in caring communities.VisionTo transform communities by fostering human dignity, mutual respect, personal independence, and supportive environmentsOur ValuesSustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residentsIntegrity – Striving for reliability and honesty in all that we do and sayIndependence – Empowering people to age in place with dignityCCH BeliefsWe are more than a home for residents. We are more than a job for employees.Job SummaryThe Assistant Community Manager (ACM) supports and advances all efforts to maintain the efficient and safe management of an assigned Senior Community. The ACM helps maintain positive rapport and communication with fellow employees, residents, regulatory agencies, and community constituents.Key ResponsibilitiesContribute to caring and positive working and living environments for all employees and residentsModel and help ensure compliance with CCH policy and funder and regulatory requirements.Provide accurate financial recordkeeping by performing data entry, transmitting information electronically, and generating reports.Perform timely and correct income re-certifications for all residents and to properly maintain the resident file system.Assists in managing tenant relations.Assist the Community Manager with the marketing of vacant units in accordance with an approved marketing plan aligned with all federal, state, local and regulatory requirements.Assist with maintaining property wait list and processes applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies.Collects rent and accounts for monies collected.Assist in resident move-in/move-out procedures and unit inspections.Prepare for site and other inspections (including INSPIRE, MOR and annual audit) by reviewing pertinent checklists and forms and ensuring that all requested documentation is located and accessible at the site (i.e. most recent audit, insurance policy, etc.)Act on the Community Manager’s behalf in the event of their absence.Other duties as assigned.Reporting + Organizational RelationshipsThis position will report directly to the Community Manager and does not have any supervisory responsibilities.Compensation & ClassificationCCH is committed to paying competitive wages. The salary range for this position $21.22- $25.67 outside of California. Based on CCH’s compensation philosophy the majority of new hires are brought in at the minimum of the salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, non-exempt position. This position is based at Woodland Christian Towers, located at 600 E. Tidwell Road, Houston, TX 77022.How to ApplyPlease submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your applicationPhysical DemandsPhysical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Employment OpportunityCCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.Applicants with DisabilitiesReasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.Qualifications and RequirementsHigh School Diploma or GED required.Previous property management experience is preferred.Knowledge of HUD/Section 8, Tax Credits, and the systems related to managing these programs preferredProficient with Microsoft Office 365 platform and ability to quickly learn the organization’s other systemsStrong analytical and problem-solving skills.Strong interpersonal skills, including written and oral communications.Ability to serve with integrity, professionalism, and confidentiality.Ability to prioritize tasks and consistently meet project deadlines.CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.