Assistant Community Manager

AREY Group Management; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in real estate is seeking an Assistant Community Manager to join their vibrant team. This role is pivotal in managing community operations, ensuring exceptional customer service, and collaborating with diverse teams. Candidates should possess strong communication skills, attention to detail, and a passion for property management. The company fosters a culture of growth and collaboration, making it an ideal place for those looking to build a rewarding career. Join a team dedicated to creating thriving communities and enjoy a supportive work environment that prioritizes employee engagement and development.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Time Off

Bonus and Incentive Plans

Paid Holidays

Floating Holiday

Birthday Holiday

Qualifications

• 2+ years of property management experience preferred.
• Strong communication skills and ability to train staff.

Responsibilities

• Assist in managing the business plan for the community.
• Provide excellent customer service and manage complaints.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Multi-tasking

Education

High School Diploma

College Degree

Tools

MS Office Suite

Standard Office Equipment

Job description

Company Overview: AREY Group is a dynamic real estate company dedicated to creating vibrant communities. Our properties offer modern, luxurious loft living in convenient, downtown living. Each of our properties exudes a unique, boutique hotel vibe with individual, upscale loft units that redefine urban living. Join us in building communities where residents thrive and where every team member contributes to our success.

Why Join Us: At AREY Group, we prioritize our people. We foster a culture of growth, collaboration, and employee engagement. If you’re seeking more than just a job – an opportunity to build a career in a supportive environment – AREY is the place for you. Grow with us as we expand our portfolio and be part of a team committed to excellence and community.

POSITION SUMMARY
The Assistant Community Manager will help the Community Manager efficiently manage and successfully execute the business plan for the assigned community. The Assistant Community Manager must exercise discretion and judgment pertaining to property management including lease and supervisory leadership to achieve the objectives of the property owner as outlined in the annual budget and Company policy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Participate in the development of the overall lease-up strategy.
2. Develop an excellent working relationship with the construction and Development Team throughout the development process.
3. Perform physical inspections of the property and verify the condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely apartment recondition after move-out.
4. Touch-up clean lofts and pick up trash when necessary and as requested.
5. Provide great customer service by promptly responding to complaints, questions, and requests and take appropriate action to address issues.
6. Act as the on-site manager in the Community Manager’s absence by delegating work, coordinating with maintenance and the leasing staff, and managing the operation of the community in accordance with applicable laws and Company policy.
7. Model a high level of customer service to ensure all employees display courteous and helpful attitudes towards residents, co-workers, and all visitors to the community.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience as an Assistant Property Manager on a Class A property preferred.
• Previous lease-up experience is a big plus.
• Above average telephone and communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level.
• Strong communication skills paired with the ability to train and coach staff.
• Strong analytical, problem-solving skills.
• Attention to detail and exceptional follow through.
• Ability to multi-task in a fast-paced, ever-changing environment.
• Ability to walk the community (both indoor and outdoor areas) extensively several times each day.
• Proficiency with standard office equipment including computers, iPads and tablets, MSOffice suite (Excel, Word, Outlook), calculators, fax machines, and electronic check scanners.
• Proficiency in standard accounting language and processes.
• Must always maintain a professional appearance and demeanor.

EDUCATION AND EXPERIENCE:
High school diploma level of education required, College degree preferred and/or certifications a plus.
2+ years of property management experience preferred.

Application Process: If you are passionate about property management and eager to contribute to a growing company committed to excellence, please submit your resume. We look forward to hearing from you!

Location: Macon, GA

Salary: $20-$25 an hour, commensurate with experience.

Benefits: Bonus and Incentive plans are additional benefits. Health, vision, and dental plans available, 1st day of next month after hire. $25k Life Insurance provided by the company. STD/LTD/Accident insurance offered. 12 paid holidays, 1 Floating holiday, 1 Birthday holiday, 15 paid time off days accrued throughout the year.

AREY Group is an Equal Opportunity Employer. This job posting highlights the key responsibilities, qualifications, and company culture that make AREY Group an attractive place to work. It emphasizes the opportunity for career growth and the importance of fostering a supportive and engaging workplace environment.